All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [10/2023 - ]: Procedure

1. Select the setting by referring to the table below.

   Smart Key / Access 

   Tester Display	Description	Default	Setting	ECU
   Auto Entry Cancel Setting	Function that enables or disables the smart access system with push-button start.	OFF	$00:OFF,$01:ON	Certification ECU (Smart key ECU assembly)
   Auto Entry Cancel 2 Setting	Function that only prevents locking of the doors.	OFF	$00:OFF,$04:ON	Certification ECU (Smart key ECU assembly)

   Result

   Result	Proceed to
   Smart access system with push-button start has not been canceled	A
   Smart access system with push-button start has been canceled	B

Result: 

B 

PERFORM CUSTOMIZE FUNCTION. Refer to  CUSTOMIZE PARAMETERS [10/2023 - ] 

Result: 

A 

See step  2

1. Check the Smart access system with pus-button start (for Entry Function).

   Refer to OPERATION CHECK [10/2023 - ]

   OK

   Smart access system with push-button start (for Entry Function) operates properly

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (for Entry Function) (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ] 

Result: 

OK 

See step  3

1. Check whether it is possible to use the digital key to perform door lock/unlock with the entry function.
   1. Check the entry unlock function (driver door, front passenger door, rear door LH/RH).
      1. Turn the power switch off.
      2. Open and close the driver door.
      3. From outside the vehicle, press the lock switch displayed on the digital key and lock all doors.
      4. Hold the key in your hand and hold your hand inside the digital key detection range. Then grip the sensor on the reverse side of the door outside handle for 2 seconds or longer.*

         Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

         *a	Unlock Sensor (Backside)

         The illustrations shown are examples only.

         1. *: Perform this step 3 seconds or more after performing step (3).
            NOTE:

            • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.

              Refer to PRECAUTION [10/2023 - ]

            • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

              Refer to PRECAUTION [10/2023 - ]

            HINT: 

            • When checking the operation of the unlock sensor again, make sure to perform the procedure from step (1).
            • Inspect the front passenger door and rear door using the same procedure.
   2. Check the entry lock function (driver door, front passenger door, rear door LH/RH).
      1. Turn the power switch off.
      2. Open and close the driver door.
      3. Hold the key in your hand and hold your hand inside the digital key detection range. Then touch the lock sensor on the surface of the door outside handle (indentation on the door outside handle) with multiple fingers for 2 seconds or longer.
         NOTE:

         • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.

           Refer to PRECAUTION [10/2023 - ]

         • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

           Refer to PRECAUTION [10/2023 - ]

         HINT: 

         • If the door does not lock even when touching the lock sensor for 2 seconds or more, touch it with your palm.
         • When checking the operation of the lock sensor again, make sure to perform the procedure from step (1).
         • When checking the operation of the entry lock function several times, it can be operated up to 2 times consecutively. To operate the function 3 times or more consecutively, the doors need to be unlocked once. However, this is only for the entry lock function, other door lock operations, such as a wireless door lock operation can be performed consecutively.
         • Inspect the front passenger door and rear door using the same procedure.

      Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      *a	Lock Sensor

      The illustrations shown are examples only.

   3. Check the entry back door open function.
      1. With the back door closed and locked, hold the digital key in your hand and hold your hand inside the digital key detection range. Then operate the open switch.
         NOTE:

         • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.

           Refer to PRECAUTION [10/2023 - ]

         • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

           Refer to PRECAUTION [10/2023 - ]

      Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      *a	Luggage Electrical Key Switch (Open Switch)

      The illustrations shown are examples only.

   4. Check the wireless function.

      Refer to OPERATION CHECK [10/2023 - ]

   Result

   Result	Proceed to
   All door entry function and wireless function operate	A
   All door entry function does not operate, but wireless function operates	B
   All door entry function and wireless function do not operate	C
   Entry function does not operate for one or more doors, but wireless function operates

Result: 

B 

See step  5

Result: 

C 

GO TO OTHER PROBLEM. Refer to  PROBLEM SYMPTOMS TABLE [10/2023 - ] 

Result: 

A 

See step  4

1. Using the GTS, check for Vehicle Control History (RoB).

   Body Electrical > Smart Access > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Take appropriate action in accordance with the result of the cause analysis.

   Refer to VEHICLE CONTROL HISTORY (RoB) [10/2023 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

END 

1. Check the front door outside handle assembly LH in digital key diagnostic mode.
   1. Using the GTS, select Body Electrical / Smart Access / Utility / Communication Check (Digital Key Diag Mode) / Digital key driver door outside area

      Body Electrical > Smart Access > Utility 

      Tester Display
      Communication Check (Digital Key Diag Mode)

   2. Hold the digital key in your hand, and hold your hand inside the digital key detection range. Check that the wireless door lock buzzer sounds.
      NOTE:

      • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
      • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
2. Check the front door outside handle assembly RH in digital key diagnostic mode.
   1. Using the GTS, select Body Electrical / Smart Access / Utility / Communication Check (Digital Key Diag Mode) / Digital key passenger door outside area

      Body Electrical > Smart Access > Utility 

      Tester Display
      Communication Check (Digital Key Diag Mode)

   2. Hold the digital key in your hand, and hold your hand inside the digital key detection range. Check that the wireless door lock buzzer sounds.
      NOTE:

      • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
      • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.
3. Check the BLE digital key receiver assembly in digital key diagnostic mode.
   1. Using the GTS, select Body Electrical / Smart Access / Utility / Communication Check (Digital Key Diag Mode) / Digital key back door/trunk lid outside area

      Body Electrical > Smart Access > Utility 

      Tester Display
      Communication Check (Digital Key Diag Mode)

   2. Hold the digital key in your hand, and hold your hand inside the digital key detection range. Check that the wireless door lock buzzer sounds.
      NOTE:

      • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
      • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

        Refer to PRECAUTION [10/2023 - ]

   Result

   Result	Proceed to
   Wireless door lock buzzer sounds in all operation ranges	A
   Wireless door lock buzzer fails to sound in all operation ranges	B
   Wireless door lock buzzer does not sound in a particular operation range	C

Result: 

A 

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to  REMOVAL [10/2023 - ] 

Result: 

C 

GO TO OTHER PROBLEM. Refer to  PROBLEM SYMPTOMS TABLE [10/2023 - ] 

Result: 

B 

See step  6

1. Check if there is digital key available that is already registered to the vehicle.

   Result

   Result	Proceed to
   Another registered digital key is not available	A
   Another registered digital key is available	B

Result: 

B 

See step  9

Result: 

A 

See step  7

1. Check if another vehicle equipped with digital key system is available

   Result

   Result	Proceed to
   Vehicle equipped with digital key system not available	A
   Vehicle equipped with digital key system available	B

Result: 

B 

See step  14

Result: 

A 

See step  8

1. Register a share key.

   HINT: 

   Refer to the digital key application.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  9

1. Using another registered digital key, check whether the entry function operates.
   NOTE:

   • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
   • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

   OK

   Entry function operates

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (PERFORM TROUBLESHOOTING ON ORIGINAL DIGITAL KEY) 

Result: 

NG 

See step  10

1. Replace the digital key ECU assembly with a new one.

   HINT: 

   Refer to REMOVAL [10/2023 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  11

1. Register the digital key code to the digital key ECU assembly.

   HINT: 

   Refer to REGISTRATION [10/2023 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  12

1. Register the owner key using the original digital key.

   HINT: 

   Refer to the digital key application.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  13

1. Using another registered digital key, check whether the entry function operates.
   NOTE:

   • For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.
   • Refer to Precautions for Inspection or Registration regarding the digital key and surrounding environment.

   OK

   Entry function operates

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (DIGITAL KEY ECU ASSEMBLY WAS DEFECTIVE) 

Result: 

NG 

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to  REMOVAL [10/2023 - ] 

1. Take a digital key where the entry function does not operate, and register it as a share key of another vehicle equipped with the digital key system.

   HINT: 

   Refer to the digital key application.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  15

1. Using the other vehicle equipped with the digital key system, check whether the entry function operates.
   NOTE:

   For details on the digital key detection range, refer to Precautions for Outside Vehicle Digital Key Detection Range/Diagnostic Range.

   OK

   The entry function operates

   Result

   Proceed to
   OK
   NG

Result: 

OK 

See step  10

Result: 

NG 

END (PERFORM TROUBLESHOOTING ON ORIGINAL DIGITAL KEY)