How To Proceed With Troubleshooting [04/2013 - 10/2016]: Procedure

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VEHICLE BROUGHT TO WORKSHOP
Result

Proceed to

NEXT

Result:

NEXT

See step 2
CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result

Proceed to

NEXT

Result:

NEXT

See step 3

INSPECT BATTERY VOLTAGE

Measure the battery voltage.

Standard Voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

Result

Proceed to
NEXT

Result:

See step 4

INSPECT CAN COMMUNICATION SYSTEM*

Use the Techstream to check if the CAN communication system is functioning normally.

Refer to DIAGNOSIS SYSTEM [04/2013 - 06/2014] , or refer to DIAGNOSIS SYSTEM [06/2014 - 08/2015] , or refer to DIAGNOSIS SYSTEM [08/2015 - 10/2016]

Result

Result	Proceed to
CAN communication system DTCs are not output.	A
CAN communication system DTCs are output.	B

Result:

GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [04/2013 - 10/2016]

Result:

See step 5

CHECK FOR DTC*

Check for DTCs.

Refer to DTC CHECK / CLEAR [04/2013 - 10/2016]

Body Electrical > Main Body > Trouble Codes

Result

Result	Proceed to
DTCs are not output.	A
DTCs are output.	B

Result:

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [04/2013 - 10/2016]

Result:

See step 6

PROBLEM SYMPTOMS TABLE

Refer to Problem Symptoms Table.

Refer to PROBLEM SYMPTOMS TABLE [04/2013 - 06/2014] , or refer to PROBLEM SYMPTOMS TABLE [06/2014 - 08/2015] , or refer to PROBLEM SYMPTOMS TABLE [08/2015 - 10/2016]

Result

Result	Proceed to
Fault is not listed in Problem Symptoms Table.	A
Fault is listed in Problem Symptoms Table.	B

Result:

GO TO PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [04/2013 - 06/2014] , or refer to PROBLEM SYMPTOMS TABLE [06/2014 - 08/2015] , or refer to PROBLEM SYMPTOMS TABLE [08/2015 - 10/2016]

Result:

See step 7

OVERALL ANALYSIS AND TROUBLESHOOTING*

Data List / Active Test
Refer to DATA LIST / ACTIVE TEST [04/2013 - 10/2016]
Terminals of ECU
Refer to TERMINALS OF ECU [04/2013 - 10/2016]
Inspection

On-vehicle Inspection

Result

Proceed to
NEXT

Result:

See step 8

ADJUST, REPAIR OR REPLACE
Result

Proceed to

NEXT

Result:

NEXT

See step 9
CONFIRMATION TEST
Result

Proceed to

NEXT

Result:

NEXT

END