Voice Guidance does not Function [04/2013 - 09/2020]: Procedure

1. Check that the voice guidance settings are not off.

   OK

   Voice guidance settings are not off.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

CHANGE THE VOICE GUIDANCE SETTINGS TO ON 

Result: 

OK 

See step  2

1. Check that sound can be heard from a front speaker.

   OK

   Sound can be heard.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [04/2013 - 09/2020] 

Result: 

NG 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [04/2013 - 09/2018]  , or refer to  PROBLEM SYMPTOMS TABLE [09/2018 - 09/2020]