Problem Symptoms Table [12/2017 - 10/2023]

NOTE:

The vehicle is equipped with a Supplemental Restraint System (SRS) which includes components such as airbags. Before servicing (including removal or installation of parts), be sure to read the precaution for Supplemental Restraint System.
Refer to PRECAUTION [12/2017 - 10/2020] , or refer to PRECAUTION [10/2020 - 11/2021] , or refer to PRECAUTION [11/2021 - 10/2023]
When replacing the combination meter assembly, always replace it with a new one. If a combination meter assembly which was installed to another vehicle is used, the information stored in it will not match the information from the vehicle and a DTC may be stored.
After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.
Refer to PRECAUTION [12/2017 - 10/2020] , or refer to PRECAUTION [10/2020 - 10/2023]

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

ENTIRE SYSTEM

Symptom	Suspected Area	Link
System does not operate at all	CAN communication system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023]
	Meter / gauge system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023]
	Proceed to "Power Source Circuit"	Refer to Power Source Circuit [12/2017 - 10/2023]
	Steering pad switch assembly	Refer to INSPECTION [12/2017 - 10/2023]
	Spiral with sensor cable sub-assembly	Refer to INSPECTION [12/2017 - ]
	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
System cannot be turned off	CAN communication system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 09/2018] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 10/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 10/2023]
	Meter / gauge system	Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2017 - 10/2023]
	Steering pad switch assembly	Refer to INSPECTION [12/2017 - 10/2023]
	Spiral with sensor cable sub-assembly	Refer to INSPECTION [12/2017 - ]
	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
"BSM Not Available" or "BSM Malfunction Visit Your Dealer" is displayed on the multi-information display	Check abnormality history	Refer to DIAGNOSIS SYSTEM [12/2017 - 10/2023]
	Blind spot monitor sensor LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
	Combination meter assembly	Refer to REMOVAL [12/2017 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2023]

BLIND SPOT MONITOR FUNCTION

Symptom	Suspected Area	Link
Outer rear view mirror indicator RH does not illuminate	Proceed to "Blind Spot Monitor Beam Axis Confirmation"	Refer to ADJUSTMENT [12/2017 - 10/2020] , or refer to ADJUSTMENT [10/2020 - 10/2023]
	Outer mirror RH (outer rear view mirror indicator RH)	Refer to INSPECTION [12/2017 - ]
	Front multiplex network door ECU RH	Refer to DISASSEMBLY [12/2017 - 09/2018] , or refer to DISASSEMBLY [09/2018 - 10/2020] , or refer to DISASSEMBLY [10/2020 - 10/2022] , or refer to DISASSEMBLY [10/2022 - 10/2023]
	Outer mirror actuator assembly RH	Refer to REMOVAL [12/2017 - ]
	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator LH does not illuminate	Proceed to "Blind Spot Monitor Beam Axis Confirmation"	Refer to ADJUSTMENT [12/2017 - 10/2020] , or refer to ADJUSTMENT [10/2020 - 10/2023]
	Outer mirror LH (outer rear view mirror indicator LH)	Refer to INSPECTION [12/2017 - ]
	Front multiplex network door ECU LH	Refer to DISASSEMBLY [12/2017 - 09/2018] , or refer to DISASSEMBLY [09/2018 - 10/2020] , or refer to DISASSEMBLY [10/2020 - 10/2022] , or refer to DISASSEMBLY [10/2022 - 10/2023]
	Outer mirror actuator assembly LH	Refer to REMOVAL [12/2017 - ]
	Blind spot monitor sensor LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator RH remains illuminated	Proceed to "Blind Spot Monitor Beam Axis Confirmation"	Refer to ADJUSTMENT [12/2017 - 10/2020] , or refer to ADJUSTMENT [10/2020 - 10/2023]
Outer rear view mirror indicator RH remains illuminated	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator LH remains illuminated	Proceed to "Blind Spot Monitor Beam Axis Confirmation"	Refer to ADJUSTMENT [12/2017 - 10/2020] , or refer to ADJUSTMENT [10/2020 - 10/2023]
Outer rear view mirror indicator LH remains illuminated	Blind spot monitor sensor LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator RH does not flash	Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) service information	Refer to PROBLEM SYMPTOMS TABLE [12/2017 - 09/2018] , or refer to PROBLEM SYMPTOMS TABLE [09/2018 - 10/2020] , or refer to PROBLEM SYMPTOMS TABLE [10/2020 - 10/2023]
Outer rear view mirror indicator RH does not flash	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator LH does not flash	Proceed to "Turn Signal Light" in Problem Symptoms Table for the Lighting (EXT) service information	Refer to PROBLEM SYMPTOMS TABLE [12/2017 - 09/2018] , or refer to PROBLEM SYMPTOMS TABLE [09/2018 - 10/2020] , or refer to PROBLEM SYMPTOMS TABLE [10/2020 - 10/2023]
Outer rear view mirror indicator LH does not flash	Blind spot monitor sensor LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator RH continues to flash	Blind spot monitor sensor RH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]
Outer rear view mirror indicator LH continues to flash	Blind spot monitor sensor LH	Refer to REMOVAL [12/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020] , or refer to REMOVAL [10/2020 - 10/2022] , or refer to REMOVAL [10/2022 - 10/2023]