Confirm Vehicle Headunit Functionality [08/2016 - 11/2017]: Procedure

1. Check if the smartphone is compatible (Refer to http://www.lexus.com/enform/).

   Result

   Result	Proceed to
   Smartphone is compatible.	A
   Smartphone is not compatible.	B

Result: 

B 

RECOMMEND COMPATIBLE SMARTPHONE 

Result: 

A 

See step  2

1. A 3G or higher connection is required for the connected navigation function to operate properly. If a 3G or higher connection is not available, it may not function properly. ("Wi-Fi" is not an approved connection for the connected navigation function.)

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Check that the customer's smartphone can be paired with the vehicle.

   Result

   Result	Proceed to
   Smartphone is not successfully paired.	A
   Smartphone is successfully paired.	B

Result: 

B 

See step  5

Result: 

A 

See step  4

1. Check that a known good smartphone can be paired with the customer's vehicle.

   Result

   Result	Proceed to
   Smartphone is successfully paired.	A
   Smartphone is not successfully paired.	B

   HINT: 

   Contact the service provider or cellular phone manufacturer if assistance is required for resetting the customer's cellular phone.

Result: 

A 

RESET CUSTOMER'S CELLULAR PHONE (REMOVE BATTERY) AND TRY AGAIN 

Result: 

B 

See step  8

1. Make sure that the customer's cellular phone is paired with the vehicle.
2. Start the connected navigation app on the radio receiver assembly.
3. Check if a search (POI search, local search, etc.) can be made.

   Result

   Result	Proceed to
   Head unit connected navigation app search function does not operate properly.	A
   Head unit connected navigation app search function operates properly.	B

Result: 

B 

END (NO PROBLEM WAS FOUND) 

Result: 

A 

See step  6

Result

Result: 

NEXT 

See step  7

1. Make sure that a known good smartphone is paired with the vehicle.
2. Start the connected navigation app on the radio receiver assembly.
3. Check if a search (POI search, local search, etc.) can be made.

   Result

   Result	Proceed to
   Head unit connected navigation app search function operates properly.	A
   Head unit connected navigation app search function does not operate properly.	B

   HINT: 

   Contact the service provider or smartphone manufacturer if assistance is required for resetting the customer's smartphone.

Result: 

A 

RESET CUSTOMER'S SMARTPHONE (REMOVE BATTERY) AND TRY AGAIN 

Result: 

B 

See step  8

1. Perform connected navigation reset procedure.

   Refer to OPERATION CHECK [08/2016 - 11/2017]

   Result

   Result	Proceed to
   The problem symptom has been repaired.	A
   The problem symptom has not been repaired.	B

Result: 

A 

END 

Result: 

B 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [08/2016 - 11/2017]