How To Proceed With Troubleshooting [09/2014 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
- Confirm the problem symptoms (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015]
or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]
).
Result
Proceed to NEXT
Result:
NEXT
See step 3
- Confirm the problem symptoms (Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015]
or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ]
).
- INSPECT BATTERY VOLTAGE
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the battery before proceeding.
Result
Proceed to NEXT Result:
NEXT
See step 4
- CHECK CAN COMMUNICATION SYSTEM*
- Use the Techstream to check if the CAN communication system is functioning normally (Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015]
or refer to DIAGNOSIS SYSTEM [10/2015 - 09/2017]
or refer to DIAGNOSIS SYSTEM [09/2017 - 09/2018]
or refer to DIAGNOSIS SYSTEM [09/2018 - ]
).
Result
Result Proceed to CAN DTC is not output. A CAN DTC is output. B
Result:
B
GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING)
(Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 10/2015] or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - ] )
Result:
A
See step 5
- Use the Techstream to check if the CAN communication system is functioning normally (Refer to DIAGNOSIS SYSTEM [09/2014 - 10/2015]
or refer to DIAGNOSIS SYSTEM [10/2015 - 09/2017]
or refer to DIAGNOSIS SYSTEM [09/2017 - 09/2018]
or refer to DIAGNOSIS SYSTEM [09/2018 - ]
).
- CHECK FOR DTCs*
- Check for DTCs (Refer to DTC CHECK / CLEAR [09/2014 - ] ).
Result
Result Proceed to DTC is not output. A DTC is output. B
Result:
B
GO TO DIAGNOSTIC TROUBLE CODE CHART
(Refer to DIAGNOSTIC TROUBLE CODE CHART [09/2014 - ] )
Result:
A
See step 6
- Check for DTCs (Refer to DTC CHECK / CLEAR [09/2014 - ] ).
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [09/2014 - ] ).
Result
Result Proceed to Problem symptom does not occur. A Problem symptom occurs. B
Result:
B
See step 8
Result:
A
See step 7
- Refer to Problem Symptoms Table (Refer to PROBLEM SYMPTOMS TABLE [09/2014 - ] ).
- OVERALL ANALYSIS AND TROUBLESHOOTING*
- Data List / Active Test (Refer to DATA LIST / ACTIVE TEST [09/2014 - ] ).
- Terminals of ECU (Refer to TERMINALS OF ECU [09/2014 - 10/2015] or refer to TERMINALS OF ECU [10/2015 - ] ).
Result
Proceed to NEXT
Result:
NEXT
See step 8
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 9
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END