How To Proceed With Troubleshooting

HINT:

Use the following procedure to troubleshoot the audio and visual system.
*: Use the Techstream.

VEHICLE BROUGHT TO WORKSHOP
NEXT: Go to next step
INSPECT BATTERY VOLTAGE
Standard Voltage

11 to 14 V
- If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
NEXT: Go to next step

BASIC INSPECTION

Turn the engine switch on (IG).

Check whether or not the radio receiver assembly turns on.

RESULT

Result	Proceed to
Radio receiver assembly turns on.	A
Radio receiver assembly does not turn on.	B

B → Go to step 8

A: Go to next step

CHECK FOR DTC*

Refer to DTC Check/Clear of the navigation system.

Refer to Navigation System. Refer to DTC CHECK / CLEAR .

RESULT

Result	Proceed to
DTC is output.	A
DTC is not output.	B

HINT:

After the check using the Techstream, check the "System Check Mode" screen as necessary.

B → Go to step 8

A: Go to next step

DTC CLEAR*
1. Refer to DTC Check/Clear of the navigation system.
  - Refer to Navigation System. Refer to DTC CHECK / CLEAR .
  HINT:
  
  The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
  
  NEXT: Go to next step

RECHECK FOR DTC*

Refer to DTC Check/Clear of the navigation system.

Refer to Navigation System. Refer to DTC CHECK / CLEAR .

RESULT

Result	Proceed to
DTC is output.	A
DTC is not output.	B

HINT:

Even if the malfunction symptom is not confirmed, check for diagnostic trouble codes. This is because the system stores past diagnostic trouble codes.
After the check using the Techstream, check the "System Check Mode" screen as necessary.
Check the diagnostic trouble code and inspect the area code indicates.

B → Go to step 9

A: Go to next step

DIAGNOSTIC TROUBLE CODE CHART

Find the output code in Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART .

NOTE:

The navigation system outputs DTCs for the following systems.
When DTCs other than the codes in Diagnostic Trouble Code Chart for the audio and visual system are output, refer to Diagnostic Trouble Code Chart for the following systems.
Refer to Navigation System. Refer to DIAGNOSTIC TROUBLE CODE CHART .
Refer to Rear Seat Entertainment System (w/ Rear Seat Entertainment System). Refer to DIAGNOSTIC TROUBLE CODE CHART .
Refer to Wide View Front Monitor System (w/ Wide View Front Monitor System). Refer to DIAGNOSTIC TROUBLE CODE CHART .
Refer to Side Monitor System (w/ Side Monitor System). Refer to DIAGNOSTIC TROUBLE CODE CHART .

RESULT

Result	Proceed to
Audio and Visual System are output.	A
Navigation System are output.	B
Refer to Rear Seat Entertainment System (w/ Rear Seat Entertainment System)	C
Refer to Wide View Front Monitor System (w/ Wide View Front Monitor System)	D
Refer to Side Monitor System (w/ Side Monitor System)	E

A → Go to step 10

B → GO TO NAVIGATION SYSTEM

C → GO TO REAR SEAT ENTERTAINMENT SYSTEM

D → GO TO WIDE VIEW FRONT MONITOR SYSTEM

E → GO TO SIDE MONITOR SYSTEM

PROBLEM SYMPTOMS TABLE

Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

RESULT

Result	Proceed to
Fault is not listed in Problem Symptoms Table.	A
Fault is listed in Problem Symptoms Table.	B

HINT:

If the symptom does not recur and no DTC is output, perform the symptom reproduction method. Refer to PROBLEM SYMPTOMS TABLE .

B → Go to step 10

A: Go to next step

CHECK ECU TERMINAL ARRANGEMENT BASED ON MALFUNCTION SYMPTOM
1. Refer to Terminals of ECU. Refer to TERMINALS OF ECU .
  NEXT: Go to next step
CHECK CIRCUIT
1. Adjust, repair or replace as necessary.
  NEXT: Go to next step
RECHECK FOR DIAGNOSTIC TROUBLE CODE
HINT:

After clearing DTCs, recheck for DTCs.

NEXT: Go to next step
PERFORM CONFIRMATION TEST
NEXT → END