DTC B116D-97: SOS On Call Keypad - Component or system operation obstructed or blocked: Action

WARNING: This page is about a different car, the 2018 Land Rover Discovery Sport, 2017 Land Rover Discovery Sport, 2016 Land Rover Discovery Sport, and 2015 Land Rover Discovery Sport. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster
Switch signals are blocked following false or repeated operation

Check the operation of the telematics switchpack eCall and/or bCall switches. Install a new telematics switchpack as necessary
Refer to the appropriate system wiring diagram and check the telematics switchpack eCall and/or bCall switch signal circuit for short circuit to ground, short circuit to power, open circuit or high resistance. Repair the wiring harness as necessary