Possible Causes
- Excessive current drawn by a universal serial bus device/cable
- Universal serial bus device internal failure
- Universal serial bus device cable internal failure
NOTE:
If this DTC is logged, this suggests that the universal serial bus port has been overloaded, by a portable device or faulty cable
- Confirm universal serial bus port operation, and using the manufacturer approved diagnostic system, check the integrated audio module for related DTCs and refer to the relevant DTC index
- Disconnect all the universal serial bus connected devices. Close all the doors and lock the vehicle, wait for a few minutes (to shut down the media orientated system transport ring). Restart the vehicle and check if the universal serial bus operation has recovered
- Using the manufacturer approved diagnostic system, clear the DTCs and retest. Advise the customer of the use of faulty devices/cables. Some devices will draw more current when charging such as iPads and can cause this DTC to log. This is not a permanent fault