Telematics Control Module Activation Inoperative At PDI (SSM73064)

Publication date: 2016-11-21
Reference number: SSM73064

TELEMATICS CONTROL MODULE ACTIVATION INOPERATIVE AT PDI

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM73064, Date of Issue: November 21, 2016

LAND ROVER:	Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494
SECTION:	Electrical

SERVICE INFORMATION

Symptom 207000 Entertainment Systems

ISSUE

A retailer may experience a Telematics Control Module (TCU) failing activation during the Pre Delivery Inspection (PDI) routine. The failure will appear on the Jaguar Land Rover approved diagnostic tool during the 'Activate Telematics Control Module'

CAUSE

PSIM inserted prior to running the PDI application when the "Hotspot" is switched to the 'On' position. There is limited data on the supplied SIM card and when inserted prior to the activation, the TCU uses all the data before activation has completed, resulting in a failed activation.

ACTION

Ensure that the PSIM is not inserted until after "Hotspot" has been switched "Off" at the Touch Screen, prior to running the PDI Application.

NOTE: If activation has failed the PSIM should be removed and re-inserted after 'Hotpot' has been switched 'Off' then run the application again.

Technicians - Please rate this SSM and provide comments so that future communications can be improved.

1 = Poor - Basic information provided - The SSM does not help me resolve the customer concern.

3 = Average - Adequate information provided - The SSM partially helps me resolve the customer concern.

5 = Excellent - All required information provided to resolve the customer concern.