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Engine Does Not Turn Off When Pressing Start/Stop Switch (LTB01020NAS1)

Publication date: 2016-12-12
Reference number: LTB01020NAS1

ENGINE DOES NOT TURN OFF WHEN PRESSING START/STOP SWITCH

ENGINE DOES NOT TURN OFF WHEN PRESSING START/STOP SWITCH

TECHNICAL SERVICE BULLETIN

Reference Number(s): LTB01020NAS1, Date of Issue:  December 12, 2016
LAND ROVER: 2014 Range Rover Sport (LW), Range Rover (LG)
SECTION: 418-00
AFFECTED VEHICLES: Model: Range Rover Sport (LW) Model Year: 2014 Vin: 000001-504510 Assembly Plant: Solihull Applicability: V6 S/C 3.0L Petrol; Model: Range Rover (LG) Model Year: 2014 Vin: 124982-197041 Assembly Plant: Solihull Applicability: V6 S/C 3.0L Petrol

MARKETS

NAS

CONDITION SUMMARY

SITUATION:

The engine may intermittently not turn off when the engine START/STOP switch is pressed.

CAUSE:

This may be caused by the network architecture not responding to the user input request via the engine START/STOP switch due to an error in the start authorization model.

ACTION:

Should a Customer express this concern, follow the Service Instruction below.

PARTS

No Parts Required

TOOLS

G11114908

Jaguar Land Rover-approved Midtronics battery power supply

G11114909

Jaguar Land Rover-approved diagnostic tool with latest SDD software, Calibration File

WARRANTY

NOTE: The Body Control Module (BCM) may also be referred to as Central Junction Box (CJB).
NOTE:
  • Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time.
  • DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
DESCRIPTION SRO TIME (HOURS) CONDITION CODE CAUSAL PART
Tune download - Central Junction Box (CJB) 86.90.09 0.2 42 LR042132
NOTE: Normal Warranty procedures apply.

SERVICE INSTRUCTION

CAUTION:
  • A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during diagnosis/module programming.
  • Make sure all ignition ON/OFF requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.
NOTE:
  • The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD147.05 v.253 (or later).
  • Use DDW to check for Recall, Service Action, or Update Prior to Sale notice eligibility requiring a Body Control Module (BCM) software update. If eligible, perform and claim the update as per that program.
  1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
    NOTE: The Body Control Module (BCM) may also be referred to as Central Junction Box (CJB).
  2. Switch the ignition ON 2 (engine not running).
  3. Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
  4. Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence.
  5. Select Diagnosis  from the Session Type screen.
  6. Select the Selected Symptoms  tab and then select:
    • Powertrain - Engine system - Starting system - Start-stop system 
  7. Select continue  .
  8. Select the Recommendations  tab.
  9. Select Run  to perform the 'Configure existing module - Body control module'  option.
  10. Follow all on-screen instructions to complete this task, ensuring all Diagnostic Trouble Codes (DTC) are cleared.
  11. When all tasks are complete, select the Session  tab and then select the Close Session  option.
  12. Disconnect the diagnostic tool and battery power supply from the vehicle.