Service Action: Car Configuration File Latest Updates (Q365NAS1)

Publication date: 2014-02-13
Reference number: Q365NAS1

SERVICE ACTION: CAR CONFIGURATION FILE LATEST UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): Q365NAS1, Date of Issue: February 13, 2014

LAND ROVER:	2014 Range Rover (LG)
SECTION:	100-00
AFFECTED VEHICLES:	Range Rover (LG) Model Year: 2014 VIN: EA124982-EA142564

MARKETS

NAS

CONDITION SUMMARY

Situation: An issue has been identified on a limited number of 2014 model year Land Rover Range Rover (L405) vehicles within the listed VIN range which may have had the Car Configuration File (CCF) parameter incorrectly set.

Action: Retailers are required to HOLD all affected vehicles within the listed VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process. Affected vehicles already in the hands of customers should be updated at the next available opportunity.

PARTS

No parts required

SPECIAL TOOLS

NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if accessed within a diagnostic session using SDD.

SDD with latest SDD-DVD and Calibration File; first available on DVD136.05 v.161

Jaguar Land Rover-approved Midtronics Battery Power Supply

WARRANTY

NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action. Repair procedures are under constant review, and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on TOPIx to obtain the latest repair time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting Program Code 'Q365 ' together with the relevant Option Code from the table. The SRO and part information listed have been included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be undertaken.

This program is valid for a limited time only. Warranty claims with a repair date prior to the 28 February 2016 closure date must be submitted for payment within 30 calendar days of completion of the repair.

PROGRAM CODE	OPTION CODE	DESCRIPTION	SRO	TIME (HOURS)	PARTS/SUNDRY CODE	QTY./VALUE
Q365	B	Update car configuration file	86.90.24	0.2	-	-
Q365	C	Update car configuration file Drive in/drive out	86.90.24 02.02.02 0.2	0.2	- -	- -

NOTE: Normal Warranty policies and procedures apply

SERVICE INSTRUCTION

CAUTION: Ensure all ignition 'ON'/ignition 'OFF' requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.

CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle battery during SDD diagnosis/module programming.

NOTE: SDD must be loaded with DVD136.05 v.161 or later.

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
Turn ignition 'ON' (engine not running).
Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data collect sequence.
Select 'Service functions' from the Session Type screen.
From the Recommendations tab, select Run to perform the "Car configuration management - Session active car configuration" option.
From the Session Active Car Configuration selection screen, select the As-Built file as the current Session Active CCF Source.
After making this selection, select the 'green tick' continue button to update vehicle Car Configuration File.
NOTE: Ensure customer personalization settings are retained when following the on screen SDD instructions. All necessary instructions are provided on screen.
Follow all on-screen instructions to complete this task.
Exit the current session.
Disconnect the SDD and the battery power supply from the vehicle.