Service Action: Body Control Module Reconfiguration (Q090)

SERVICE ACTION: BODY CONTROL MODULE RECONFIGURATION

TECHNICAL SERVICE BULLETIN

CONDITION SUMMARY

Situation:  A limited number of 2010 model year Range Rover vehicles may experience a flat battery; this may lead to an engine no-start condition. If a door is opened the vehicle electrical systems are powered for 15 minutes with an approximate 12 Amp current draw for this period. During certain scenarios (such as loading/unloading the vehicle) the current drawn could deplete the battery to a level that cannot ensure an engine start. Example: if the battery is at 60% capacity (State of Charge) and the vehicle loading/unloading period lasts one hour (opening and closing doors during this time), then it is unlikely the engine will start.

Action:  Retailers are required to HOLD  all affected vehicles in the above VIN range that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Vehicles must not be released until successful reconfiguration of the Body Control Module (BCM). Affected vehicles in the hands of owners should be repaired at the next available opportunity. At the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle are identified and allocate sufficient time and resources to complete all campaigns.

For cars in Retailer inventory, this Service Action should be performed in conjunction with the vehicle Pre-Delivery Inspection (PDI).

PARTS

No parts necessary 

TOOLS

IDS with IDS-DVD119_V8.03 or later and Calibration File 20 or later 

Midtronics PSC-550 Vehicle Power Supply 

WARRANTY

Warranty claims should be submitted quoting the Program Code 'Q090'  together with the relevant Option Code. The Option Codes that contain drive in/drive out can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

This Service Action is valid for a limited time only and will expire 30 November 2011.  All Warranty claims up to this date must be submitted for payment within 30 days of completion of the repair.

Program Code	Option Code	Description	SRO	Time (hours)	Part Number	Quantity/Value
Q090	B	Reconfigure body control module	86.90.57	0.3	-	-
Q090	C	Reconfigure body control module Drive in/drive out	86.90.57 02.02.02	0.3 0.2	-	-

Normal warranty policy and procedures apply. 

REPAIR PROCEDURE

RECONFIGURE BODY CONTROL MODULE 

1. Connect the Midtronics PSC-550 Vehicle Power Supply to the vehicle battery.
   NOTE: IDS must be loaded with IDS-DVD119_V8.03 or later and  Calibration File 20 or later.
2. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostic (SDD) session.
3. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
4. From the Session Type screen, select the 'Campaigns' session type.
5. Follow the on-screen prompts until the 'Recommendations' tab is visible.
6. From the list of Recommendations, select the following:
   • Configure existing module > Body control module
7. Follow all on-screen instructions to complete this task.
8. Exit the current SDD session.
9. Disconnect IDS and the Midtronics PSC-550 Vehicle Power Supply from the vehicle.