Digital Key 2 Touch Guide (PS737)

WARNING: This page is about the Telluride EX, 4WD, which is a different variant/trim than selected.

Publication date: 2022-11-15
Reference number: PS737

DIGITAL KEY 2 TOUCH GUIDE

TECHNICAL SERVICE BULLETIN

Reference Number(s): PS737, Date of Issue: November 15, 2022

KIA:	2023 Niro EV, PHEV, HEV (SG2 EV, P/HEV), Telluride (ON)
GROUP:	Electrical

SERVICE INFORMATION

This Pitstop provides information on activating Digital Key 2 Touch for smartphone devices or card key, available on certain 2023MY Niro EV, PHEV, HEV (SG2 EV P/HEV) and Telluride (ON) vehicles. Using the Kia Access App, customers can activate Digital Key 2 Touch which allows them to use a compatible Apple® or Samsung® smartphone device as a key, eliminating the need to use their key fob. Users can simply touch the door handle with their smartphone or card key to unlock door(s) then place the phone onto the Wireless Phone Charging Pad to 'START' the vehicle. Digital keys from smartphone devices can also be shared remotely with family and friends while the owner controls the level of access to the vehicle. Follow the procedure outlined in this publication to activate Digital Key 2 Touch on a customer's smartphone device.

Compatible Devices:

Apple®	Samsung®
iPhone® XS and later Apple Watches Series 6 and later	Galaxy S20® and later Galaxy Note20® 5G and later Galaxy Z Flip® 5G and later Galaxy Fold 2® and later
NOTE: All Apple devices should be on latest version of iOS.	NOTE: All Samsung devices should be on latest version of Android operating system and Samsung Pass app. (Not currently available for Samsung smartwatches.)

SMARTPHONE ACTIVATION PROCEDURE

IMPORTANT: At least one (1) key fob must be inside the vehicle, along with the smartphone device, to properly pair the device for Digital Key 2 Touch use.

NOTE: Enrollment in the Kia Connect Ultimate Package is required for Digital Key 2 Touch activation.

ON SMARTPHONE DEVICE

With selected smartphone device and key fob inside vehicle, turn the vehicle 'ON'.
In the Kia Access App on the smartphone device, scroll up and select 'Digital Key ' on the Dashboard.
On the "Digital Key Status" screen, select 'Create Owner Key ' and select 'Continue' a few times until 'Continue to Wallet App' comes up.
Select 'Continue to Wallet App '. The device will navigate to the wallet app: Apple Wallet (iPhone), or Samsung Pass.

On Vehicle Infotainment System:

Navigate to the Digital Key section from the Main Home Screen with the following selections:

Select 'Setup ' → select 'Vehicle '.
Scroll the left menu and select 'Digital Key ' → select 'Smartphone Key'.
Select 'My Smartphone Key'.
Select 'Save '.
On the smartphone device in the "Car Keys in Wallet" screen, select 'Continue '.
Place the smartphone device onto the Wireless Phone Charging Pad in the vehicle.
The device will pair with the vehicle's infotainment system to complete the activation process.

NOTE: At this point, the Digital Key may be linked to a Driver Profile on the vehicle's infotainment system.

CARD KEY ACTIVATION PROCEDURE

IMPORTANT

Two key fobs must be inside the vehicle to properly pair the Card Key for Digital Key 2 Touch use.

NOTE: Kia Connect Enrollment is NOT required for Digital Key 2 Touch (Card Key) activation.

CARD KEY ACTIVATION

Inside the vehicle, place the Card Key on Wireless Phone Charging Pad.

ON VEHICLE INFOTAINMENT SYSTEM

Navigate to the Digital Key section from the Main Home Screen with the following selections:

Select 'Setup ' → select 'Vehicle '.
Scroll the left menu and select 'Digital Key ' → select 'Card Key '.
Check 'Enabled Card Key ' and Select 'Save '.
The Card Key will pair with the vehicle's infotainment system to complete the activation process.

For more detailed information on activating the Digital Key 2 Touch with Apple or Android devices, and on the sharing process for friends and family, visit owners.kia.com.