Diagnostic Test
- READ AND RECORD DTCS AND ENVIRONMENTAL DATA - ERASE DTCS AND CHECK FOR DTC TO RETURN
- With the scan tool, read DTCs in all Electronic Control Units (ECUs) and record on the repair order.
- With the scan tool, run a vehicle Scan Report, or record the Environmental Data related to the DTCs.
- With the scan tool, erase all DTCs.
- Turn the ignition off for a minimum of 10 seconds.
- Turn the ignition on.
- Using the recorded Environmental Data and the When Monitored Conditions, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to: TESTING FOR AN INTERMITTENT CONDITION .
- CHECK FOR APPLICABLE SOFTWARE UPDATES AND SERVICE BULLETINS
- With a scan tool, check all electronic control modules for software updates that are related to the customer concern.
- Check for service bulletins that are related to the customer concern.
Were any software updates or service bulletins applicable to the customer concern?
Yes
- Perform the service procedure as necessary.
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .
No
- Go To 3
- CHECK THE DRIVER MONITORING CAMERA WIRING AND CONNECTIONS
- Inspect the Driver Monitoring Camera wring and connections at the camera and the ECU.
Were any problems found?
Yes
- Repair as necessary.
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .
No
- Replace the Driver Monitoring Camera in accordance with the Service Information. Refer to CAMERAS, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .
- Inspect the Driver Monitoring Camera wring and connections at the camera and the ECU.