UCONNECT + SIRIUSXM Guardian: Notes

DESCRIPTION 

Courtesy of CHRYSLER GROUP, LLC

The Uconnect® + SiriusXM® Guardian™ system includes the following major components:

1.	Refer to: MICROPHONES .
2.	Refer to: BODY CONTROL MODULE (BCM) .
3.	Refer to: LONG TERM EVOLUTION 1 (LTE1) ANTENNA .
4.	Refer to: RADIO FREQUENCY HUB (RFH) MODULE .
5.	Refer to: OCCUPANT RESTRAINT CONTROLLER (ORC)  .
6.	Refer to: SOS/ASSIST SWITCHES  - part of the Passenger AirBag (PAB) Indicator.
7.	Refer to: RADIO .
8.	Refer to: ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) SWITCH POD .
9.	Refer to: LONG TERM EVOLUTION 2 (LTE2) ANTENNA .

A customer supplied and paired Bluetooth® smart phone is a required component of the Uconnect® + SiriusXM® Guardian™ system to enable remote services.

A Uconnect® feature for the SiriusXM® Guardian™ system is optional equipment that uses an embedded cellular module within the radio to enable several mobile connectivity features. Vehicles equipped with the Uconnect® + SiriusXM® Guardian™ system can be readily identified by two switch buttons on the PAB Indicator, located in the windshield header, identified with ASSIST  and SOS  labels.

To enable SiriusXM® Guardian™, a subscription must be completed by the customer. Detailed directions for subscription along with other information relating to Uconnect® + SiriusXM® Guardian™ can be found within the Uconnect® + SiriusXM® Guardian™ owner manual supplement for the supported radios.

Subscription to SiriusXM® Guardian™ provides many features that allow cellular smart phones to be put away in favor of the integrated mobile connectivity features and functionality accessible through the use of the radio, steering wheel and voice controls in the vehicle. All SiriusXM® Guardian™ features are only available based on subscription. Features are continually being added or changed and offerings at the time this information was last updated included:

• SOS/Assist  - The following call features are executed through the embedded cellular module of the radio:
  • SOS  - Pressing the SOS  button will initiate an emergency call to a SiriusXM® Guardian™ Customer Care operator. The Global Positioning System (GPS) coordinates of the vehicle are made available to the customer care operator in the event help needs to be sent. In addition it opens a two way voice channel with the customer care operator allowing communication between the vehicle occupant and the operator.
  • Assist  - Pressing the ASSIST  button will present the customer with four choices. Uconnect® Care, Vehicle Care, Roadside Assistance or SiriusXM® Guardian™ Customer Care. These selection options are presented as soft keys in the radio display. Selecting any one of these choices will place a call to the selected group. If there are questions about Uconnect® Services, Uconnect® Care can be contacted; if there are questions related to vehicle functionality, Vehicle Care can be contacted; if Roadside Assistance is needed, a direct call can be made; or, if assistance from a SiriusXM® Guardian™ Customer Care operator is needed, a call can be placed to connect with a customer care operator.
• Applications  - Some of the SiriusXM® Guardian™ applications (apps) presently available include:
  • Off-Road Pages  - The vehicle may be equipped with Off-Road Pages, which provides the vehicle status while operating on off-road conditions. It supplies information relating to the vehicle ride height, the status of the transfer case, the pitch and roll of the vehicle, if equipped.

    To access Off-Road Pages, press the Apps button on the touchscreen, and then select "Off-Road Pages". Refer to the Owner Manual for details of Off-Road pages content.

  • Vehicle Health Reports  - The vehicle will send the customer a monthly email report, which summarizes the performance of their vehicle's key systems so they can stay on top of their vehicle's maintenance needs. The customer can get additional information about this feature at the Owner Site website (https://www.mopar.com/dodge or https://www.mopar.com/chrysler  ).
  • Vehicle Health Alerts  - The vehicle will send the customer Vehicle Health Alerts when it detects issues with its key systems that need attention. The customer can get additional information about this feature at the Owner Site website (https://www.mopar.com/dodge or https://www.mopar.com/chrysler  ).
  • Send & Go  - The Send & Go feature of the SiriusXM® Guardian™ Mobile App allows the customer to search for a destination on their mobile device and then send the route to the vehicle's navigation system.
  • Points Of Interest Search  - A Points Of Interest (POI) Search app gives the vehicle owner access to local business and destination information previously available on the Internet or through a mobile app, adapted for use on the radio in their vehicle. The POI Search app provides searches using predefined search categories, or custom searches using keywords and voice recognition.
• Notifications  - Customers have the option to sign up for automatic electronic mail (email) or text message (Short Message Service/SMS) notifications when an SiriusXM® Guardian™ remote services command is processed or if their vehicle theft alarm has been triggered. These notifications are set up through the SiriusXM® Guardian™ account of the customer (www.siriusxm.com/guardian  ).
• Remote Services  - The distance of remote services normally available through the Key Fob can be extended through SiriusXM® Guardian™. These services may include remote door Lock/Unlock, remote horn and lights (Panic Mode) and remote start. An active SiriusXM® Guardian™ subscription is required and the customer must install the SiriusXM® Guardian™ smart phone app on their phone. The app can be obtained by downloading it from the play store for their phone. Once the smart phone app is installed, the remote services can be controlled by the customer on-line through their SiriusXM® Guardian™ account.

  Remote services can also be controlled through the customer's (https://www.mopar.com/dodge or https://www.mopar.com/chrysler  ) site. This site will allow the customer to manage their SiriusXM® Guardian™ account if desired as well.

  NOTE:

  Remote services are only available based on factory installed options. Options installed at the dealer are not eligible for these services.

• Stolen Vehicle Assistance  - If the vehicle is stolen, stolen vehicle assistance can be used to help the police locate the vehicle. This service is based on the request of the customer to SiriusXM® Guardian™ and must first be reported to local authorities and a police report reference number obtained. SiriusXM® Guardian™ will not provide stolen vehicle assistance without a police report reference number.
• SiriusXM® Guardian™ Registration And Applications  - SiriusXM® Guardian™ registration must be completed before individual radio apps or SiriusXM® Guardian™ subscription packages can be purchased from the SiriusXM® Guardian™. Many additional SiriusXM® Guardian™ and Uconnect® apps are under development for later release.

Refer to https://www.driveuconnect.com  for the latest information and helpful videos describing all of the Uconnect® services and offerings.

The radio contains a microcontroller and programming that allows it to communicate with other electronic modules in the vehicle over the Controller Area Network - Interior High Speed (CAN-IHS) data bus. In vehicles equipped with Uconnect® Access, the radio also uses electronic message communication with other electronic modules in the vehicle over the CAN - Chassis (CAN C) data bus. Refer to COMMUNICATION, DESCRIPTION AND OPERATION .

OPERATION 

Uconnect® + SiriusXM® Guardian™ capability relies on cellular (telematics) technology and subscribed services that are controlled through Digital Rights Management (DRM). The management or DRM along with specific services occur wirelessly through the cloud. Digital rights and a subscription determine the specific services a customer is eligible to receive. Data feeds between FCA US LLC assembly plants and its radio suppliers are provided to the cellular provider to enable initial capability or provisioning. This initial data must exist in the database of the cellular provider or functionality will be unavailable. Base features are supported through software that exists within the applicable radio platform and cellular connectivity is provided through the embedded cellular module.

Signal strength and data capability are shown adjacent to the Apps  orb soft key found at the lower right corner of the radio touchscreen. Depending on location and coverage, data capability can change. Signal strength is a major factor for any wireless connectivity. Fourth Generation (4G) LTE data is the highest connectivity available at this time. Remote Service features (Start, Lock, Unlock, and others) rely on data capability. If the vehicle is located in an area of no or low coverage, the Remote Services features may not function. Signal strength and data capability can suffer from the same situations any cellular device might experience. Parking structures, blocks, drops and dead zones can affect performance at any time.

The two switch buttons on the rearview mirror, identified with ASSIST  and SOS  provide a hardwired input to the Local Interface Network (LIN) slave node integral to the rearview mirror. The LIN slave node sends an electronic switch press  message to the LIN master node integral to the BCM. The BCM relays the message over the CAN-IHS data bus, where it is retrieved by the radio.