Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on.
- With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
- Erase DTCs.
- Turn the ignition off, wait 10 seconds, then turn the ignition on.
- Operate the power liftgate several times if possible.
- With the scan tool, read the PLGM DTCs.
Is the DTC active?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK FOR A BINDING LIFTGATE LATCH
- Examine the liftgate for proper alignment, worn or binding hinges, latch alignment or anything that would cause an obstruction to proper operation.
- With an open liftgate, manually close the latch and open it with the handle switch several times.
Were there any mechanical problems found?
Yes
- Refer to the Service information for the related symptom(s). Refer to POWER LIFTGATE, STANDARD PROCEDURE .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3
- CHECK THE (Q74) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO THE (Q901) LOGIC GROUND
- Turn the ignition off.
- Disconnect the Power Liftgate Latch connector.
- Check for continuity between the (Q901) Logic Ground circuit and the (Q74) Liftgate Latch Cinch Driver circuit at the Power Liftgate Latch harness connector.
- Wiggle the harness and check for an intermittent short circuit condition.
Is there continuity between the (Q901) Logic Ground circuit and the (Q74) Liftgate Latch Cinch Driver circuit?
Yes
- Go To 6
No
- Go To 4
- CHECK THE (Q92) LIFTGATE LATCH MOTOR (+) CIRCUIT FOR A SHORT TO THE (Q901) LOGIC GROUND
- CHECK THE (Q74) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO THE (Q92) LIFTGATE LATCH MOTOR (+) CIRCUIT
- Disconnect the PLGM C2 harness connector.
- Check for continuity between the (Q74) Liftgate Latch Cinch Driver circuit and the (Q92) Liftgate Latch Motor (+) circuit at the PLGM C2 connector.
Is there continuity between the (Q74) Liftgate Latch Cinch Driver circuit and the (Q92) Liftgate Latch Motor (+) circuit?
Yes
- Repair the (Q74) Liftgate Latch Cinch Driver circuit for a short to the (Q92) Liftgate Latch Motor (+) circuit.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the Power Liftgate Latch assembly in accordance with the Service Information and using the scan tool, run the "Latch Home Sector Test". Refer to LATCH, LIFTGATE, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE (Q92) LIFTGATE LATCH MOTOR (+) CIRCUIT FOR A SHORT TO GROUND
- Disconnect the PLGM C2 harness connector.
- Check for continuity between ground and the (Q92) Liftgate Latch Motor (+) circuit at the PLGM C2 connector.
- Wiggle the harness and check for an intermittent short circuit condition.
Is there continuity between ground and the (Q92) Liftgate Latch Motor (+) circuit?
Yes
- Repair the (Q92) Liftgate Latch Motor (+) circuit for a short to ground.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 7
- CHECK THE (Q74) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO GROUND
- Check for continuity between ground and the (Q74) Liftgate Latch Cinch Driver circuit at the PLGM C2 connector.
- Wiggle the harness and check for an intermittent short circuit condition.
Is there continuity between ground and the (Q74) Liftgate Latch Cinch Driver circuit?
Yes
- Repair the (Q74) Liftgate Latch Cinch Driver circuit for a short to ground.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 8
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all PLGM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all PLGM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Vehicle Scan Report, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read PLGM DTCs.
Did the DTC return?
Yes
- Replace the Power Liftgate Module (PLGM) in accordance with the Service Information. Refer to MODULE, POWER LIFTGATE (PLGM), REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.