UCONNECT + SIRIUSXM Guardian: Description
A Uconnect® feature for the SiriusXM® Guardian system is optional equipment that uses an embedded cellular module within the Radio Receiver Module (RRM) to enable several mobile connectivity features. Vehicles equipped with the Uconnect® + SiriusXM® Guardian system can be readily identified by two switch buttons on the inside rear view mirror identified with ASSIST and SOS labels.
To enable SiriusXM® Guardian, a subscription must be completed by the customer. Detailed directions for subscription along with other information relating to Uconnect® + SiriusXM® Guardian can be found on within the Uconnect® + SiriusXM® Guardian owner manual supplement for the supported radios.
A free trial period of SiriusXM® Guardian may be offered with the sale of a new vehicle. Registration will be required to activate the trial subscription.
Subscription to SiriusXM® Guardian provides many features that allow cellular smart phones to be put away in favor of the integrated mobile connectivity features and functionality accessible through the use of the radio, steering wheel and voice controls in the vehicle. All SiriusXM® Guardian features are only available based on subscription. Features are continually being added or changed and offerings at the time this information was last updated included:
- SOS/Assist
- The following call features are executed through the embedded cellular module of the RRM:
- SOS - Pressing the SOS button will initiate an emergency call to a SiriusXM® Guardian Customer Care operator. The Global Positioning System (GPS) coordinates of the vehicle are made available to the customer care operator in the event help needs to be sent. In addition it opens a two way voice channel with the customer care operator allowing communication between the vehicle occupant and the operator.
- Assist - Pressing the ASSIST button will present the customer with four choices. Uconnect® Care, Vehicle Care, Roadside Assistance or SiriusXM® Guardian Customer Care. These selection options are presented as soft keys in the RRM display. Selecting any one of these choices will place a call to the selected group. If there are questions about Uconnect® Services, Uconnect® Care can be contacted; if there are questions related to vehicle functionality, Vehicle Care can be contacted; if Roadside Assistance is needed, a direct call can be made; or, if assistance from a SiriusXM® Guardian Customer Care operator is needed, a call can be placed to connect with a customer care operator.
- Applications
- Some of the SiriusXM® Guardian applications (apps) presently available include:
- Vehicle Health Reports - The vehicle will send the customer a monthly email report, which summarizes the performance of their vehicle's key systems so they can stay on top of their vehicle's maintenance needs. The customer can get additional information about this feature at the Menu link on the brand website (https://www.mopar.com/dodge or https://www.mopar.com/chrysler ).
- Vehicle Health Alerts - The vehicle will send the customer Vehicle Health Alerts when it detects issues with its key systems that need attention. The customer can get additional information about this feature at the Menu link on the brand website (https://www.mopar.com/dodge or https://www.mopar.com/chrysler ).
- Send & Go - The Send & Go feature of the SiriusXM Guardian Mobile App allows the customer to search for a destination on their mobile device and then send the route to the vehicle's navigation system.
- Points Of Interest Search - A Points Of Interest (POI) Search app gives the vehicle owner access to local business and destination information previously available on the internet or through a mobile app, adapted for use on the radio in their vehicle. The POI Search app provides searches using predefined search categories, or custom searches using keywords and voice recognition.
- Notifications - Customers have the option to sign up for automatic electronic mail (email) or text message (Short Message Service/SMS) notifications when an SiriusXM® Guardian remote services command is processed or if their vehicle theft alarm has been triggered. These notifications are set up through the SiriusXM® Guardian account of the customer (www.siriusxm.com/guardian ).
- Remote Services
- The distance of remote services normally available through the Remote Keyless Entry (RKE) FOB with Integrated Key (FOBIK) can be extended through SiriusXM® Guardian. These services may include remote door Lock/Unlock, remote horn and lights (Panic Mode) and remote start. An active SiriusXM® Guardian subscription is required and the customer must install the SiriusXM® Guardian smart phone app on their phone. The app can be obtained by downloading it from the play store for their phone. Once the smart phone app is installed, the remote services can be controlled by the customer online through their SiriusXM® Guardian account.
Remote services can also be controlled through the Owner link at https://www.dodge.com or https://www.chrysler.com site. This site will allow the customer to manage their SiriusXM® Guardian account if desired as well.
NOTE:Remote services are only available based on factory installed options. Options installed at the dealer are not eligible for these services.
- Stolen Vehicle Assistance - If the vehicle is stolen, stolen vehicle assistance can be used to help the police locate the vehicle. This service is based on the request of the customer to SiriusXM® Guardian and must first be reported to local authorities and a police report reference number obtained. SiriusXM® Guardian will not provide stolen vehicle assistance without a police report reference number.
- SiriusXM® Guardian Registration And Applications - SiriusXM® Guardian registration must be completed before individual RRM apps or SiriusXM® Guardian subscription packages can be purchased from the SiriusXM® Guardian. Many additional SiriusXM® Guardian and Uconnect® apps are under development for later release.
The Uconnect® Access system includes the following major components, which are described in additional detail elsewhere in this service information:
- Access Switches - In vehicles equipped with Uconnect®, the inside rear view mirror also contains two integral push button switches and a Light Emitting Diode (LED) indicator located on the rearward-facing housing just below the center of the mirror glass for activation of the ASSIST and SOS features.
- Bluetooth® Antennas - A Bluetooth® antenna is internal and integral to the 7 inch Radio Receiver Module (RRM). The Bluetooth® antenna for the 8.4 inch RRM is located above the glovebox, behind the instrument panel center trim panel.
- Bluetooth® Phone - A customer-supplied and paired Bluetooth® smart phone is a required component of the Uconnect® Access system to enable remote services.
- Body Control Module - The Body Control Module (BCM) is the configuration master node for the vehicle. Refer to MODULE, BODY CONTROL (BCM), DESCRIPTION AND OPERATION .
- Combination Antenna - The RRM sends and receives cellular data through a roof-mounted combination antenna that also receives satellite audio and GPS navigation signals. Refer to ANTENNA, SATELLITE, AUDIO, DESCRIPTION AND OPERATION .
- Electronic Vehicle Information Center Switch Pod - The Electronic Vehicle Information Center (EVIC) switch pod is located in the left horizontal spoke of the steering wheel. In addition to the EVIC switch buttons the lower portion of this switch pod contains the Voice Recognition (VR) switch button and the Phone switch button of the hands free phone system. Refer to SWITCH, EVIC CONTROL, DESCRIPTION AND OPERATION .
- Long Term Evolution 2 Antenna - The Long Term Evolution 2 (LTE2) antenna allows greater data download rates via the 4G LTE cellular network. The LTE2 antenna is located behind the Integrated Center Stack (ICS). Refer to ANTENNA, LONG-TERM EVOLUTION 2 (LTE2), DESCRIPTION AND OPERATION .
- Microphone - Stereo microphones are mounted in the headliner just above the driver and front passenger in vehicles equipped with the hands free phone system. Refer to MICROPHONE, DESCRIPTION AND OPERATION .
- Occupant Restraint Controller - The Occupant Restraint Controller (ORC) module has a dedicated hardwired circuit that provides an input to the RRM whenever a Supplemental Restraint System (SRS) deployment occurs in the vehicle. Refer to CONTROLLER, OCCUPANT RESTRAINT (ORC), DESCRIPTION AND OPERATION .
- Radio Frequency Hub Module - The Radio Frequency Hub (RFH) Module is a key component of the Uconnect® Access remote vehicle services feature. The RFH is located on the upper liftgate opening header and concealed above the headliner within the passenger compartment. Refer to MODULE, RADIO FREQUENCY (RF HUB), DESCRIPTION AND OPERATION .
- Radio Receiver Module - The RRM is located near the top of the instrument panel center stack area and is the primary component of the Uconnect® Access system in this vehicle. The RRM includes a microcontroller, a Bluetooth® transceiver, a navigation module, flash memory and sophisticated Advanced Speech Recognition (ASR) input capability through VR software. The ASR software includes many different available languages. Each vehicle is equipped with a list of available languages, which are made available from the factory based upon languages most commonly used for the market destination. Refer to MODULE, RADIO RECEIVER, DESCRIPTION AND OPERATION .
The RRM contains a microcontroller and programming that allows it to communicate with other electronic modules in the vehicle over the Controller Area Network - Interior High Speed (CAN-IHS) data bus. In vehicles equipped with Uconnect® + SiriusXM® Guardian, the RRM also uses electronic message communication with other electronic modules in the vehicle over the CAN-C data bus. Refer to COMMUNICATION, DESCRIPTION AND OPERATION .
The Uconnect® + SiriusXM® Guardian system components cannot be adjusted or repaired. If any Uconnect® + SiriusXM® Guardian system component is damaged or ineffective, that component must be replaced. The external combination antenna can be repaired separately from the RRM. The Uconnect® + SiriusXM® Guardian system software is flash programmable through the USB port.