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Possible Cause: Notes

WARNING: This page is about a different car, the 2022 Chrysler Voyager and 2022 Chrysler Pacifica. However, it is still accessible from the selected car via links, so may be relevant.

The battery, starting, and charging systems operate in conjunction with one another, and must be tested as a complete system. For correct starting/charging system operation, all of the components involved in these three systems must perform within proper specifications.

Starting System Diagnosis
CONDITION POSSIBLE CAUSE CORRECTION
STARTER FAILS TO OPERATE. 1. Battery discharged or faulty. 1. Refer to BATTERY, DIAGNOSIS AND TESTING . Charge or replace battery, if required.
2. Starting circuit wiring faulty. 2. See Appropriate Wiring Information. Test and repair starter feed and/or control circuits, if required.
3. Starter relay faulty. 3. The starter relay is located within the front Power Distribution Center (PDC). See no crank condition. Refer to DIAGNOSIS AND TESTING .
4. Park/Neutral position switch faulty or misadjusted. 4. Refer to SWITCH, ELECTRIC PARK BRAKE . Replace park/neutral position switch if required.
5. Starter solenoid faulty. 5. Refer to STARTER MOTOR . Replace starter motor assembly if required.
6. Starter motor faulty. 6. If all other starting system components and circuits test OK, replace starter motor.
STARTER ENGAGES, FAILS TO TURN ENGINE. 1. Battery discharged or faulty. 1. Refer to BATTERY, DIAGNOSIS AND TESTING . Charge or replace battery, if required.
2. Starting circuit wiring faulty. 2. See Appropriate Wiring Information. Test and repair starter feed and/or control circuits if required.
3. Starter motor faulty. 3. If all other starting system components and circuits test OK, replace starter motor assembly.
4. Engine seized. 4. Refer to DIAGNOSIS AND TESTING .
STARTER ENGAGES, SPINS OUT BEFORE ENGINE STARTS. 1. Starter ring gear faulty. 1. Refer to REMOVAL AND INSTALLATION . Remove starter motor to inspect starter ring gear. Replace starter ring gear if required.
2. Starter motor faulty. 2. If all other starting system components and circuits test OK, replace starter motor assembly.
STARTER DOES NOT DISENGAGE. 1. Starter motor improperly installed. 1. Refer to STARTER MOTOR . Tighten starter mounting hardware to correct torque specifications. See TORQUE SPECIFICATIONS 
2. Starter relay faulty. 3. The starter relay is located within the front PDC. See no crank condition. Refer to DIAGNOSIS AND TESTING .
3. Ignition switch faulty. 4. Replace KIN module if required.
4. Starter motor faulty. 4. If all other starting system components and circuits test OK, replace starter motor.