Diagnostic Test

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on.
2. With the scan tool, read Global Telematics Box Module (TBM2) DTCs and record on the repair order.
3. With the scan tool, erase DTCs.
4. With the scan tool, read TBM2 DTCs.
  Did the DTC return?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK THE ANTENNA CONNECTION
NOTE:
Before performing the diagnostic test, please make sure that 9977-6-CELL-UPD 30K OHM jumper is connected to the 9977-6 test antenna.
1. Turn the ignition off.
2. Disconnect the Antenna connector at the back of the TBM2.
3. Inspect the Antenna connections.
  Are the Antenna connections clean and secure?
  
  Yes
  - Go To 3
  No
  - Repair the Antenna connection as needed.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE ANTENNA AND CABLE
1. Connect the 9977-6-CELL test antenna (special tool #9977-6-CELL, Adapter, Cellular Antenna Diagnostic) to the antenna connection on the back of the TBM2.
2. Make sure one of the front doors is still open.
3. Using the scan tool, erase the DTCs.
4. Turn the ignition on.
5. Turn the TBM2 on.
  Does the system come back up and is the 3G symbol illuminated?
  
  Yes
  - Go To 5
  No
  - Go To 4
TEST THE ANTENNA CABLE
1. Disconnect the Antenna cable at the base.
2. Connect the appropriate (special tool #9977-6-1, Adapter) or (special tool #9977-6-3, Adapter) to the Antenna cable at the back of the TBM2.
3. Connect the appropriate (special tool #9977-6-4, Jumper) or (special tool #9977-6-2, Jumper) to the Antenna cable at the Antenna base.
4. Measure the Resistance across the tool terminals.
  Is the resistance above 52.5 Ohms?
  
  Yes
  - Use the (special tool #9977-6, Kit, Radio Antenna Diagnostic) to locate the open circuit, repair or replace the Antenna cable as necessary.
  - Once the repair is complete clear all DTCs.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Replace the Antenna base in accordance with the Service Information.
  - Once the repair is complete clear all DTCs.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK RELATED HARNESS CONNECTIONS
1. Disconnect all TBM2 harness connectors.
2. Disconnect all related in-line harness connections (if equipped).
3. Disconnect the related component harness connectors.
4. Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
  - Proper connector installation.
  - Damaged connector locks.
  - Corrosion.
  - Other signs of water intrusion.
  - Weather seal damage (if equipped).
  - Bent terminals.
  - Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
  - Terminals that have been pushed back into the connector cavity.
  - Perform a terminal drag test on each connector terminal to verify proper terminal tension.
  Repair any conditions that are found.
5. Reconnect all TBM2 harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
6. Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
7. Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
8. With the scan tool, erase DTCs.
9. Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
10. With the scan tool, read TBM2 DTCs.
  Did the DTC return?
  
  Yes
  - Replace the TBM2 in accordance with the Service information. Refer to MODULE, EMERGENCY ASSISTANCE (EAM), REMOVAL AND INSTALLATION or MODULE, GLOBAL TELEMATICS BOX, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  - Test complete.