Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on and open one of the front doors.NOTE:
A front door must remain open whenever checking or erasing Global Telematics Box Module (TBM2) DTCs.
- With the scan tool, read TBM2 DTCs and record on the repair order.
- With the scan tool, erase DTCs.
- With the scan tool, read TBM2 DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- Turn the ignition on and open one of the front doors.
- CHECK THE EMERGENCY ASSISTANCE SPEAKER RESISTANCE
- Turn the ignition off.
- Disconnect the Emergency Assistance Speaker harness connector.
- Measure the resistance between the (X9) Personal Assistant Safety Service Speaker (+) terminal and the (X10) Personal Assistant Safety Service Speaker (-) terminal at the Emergency Assistance Speaker.
Is the resistance below 4.0 ohms?
Yes
- Go To 3
No
- Replace the Emergency Assistance Speaker in accordance with the Service Information. Refer to SPEAKER, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE (X9) PERSONAL ASSISTANT SAFETY SERVICE SPEAKER (+) CIRCUIT FOR AN OPEN
- Measure the resistance of the (X9) Personal Assistant Safety Service Speaker (+) circuit between the TBM2 harness connector and the Emergency Assistance Speaker harness connector.
Is the resistance below 3.0 Ohms?
Yes
- Go To 4
No
- Repair the (X9) Personal Assistant Safety Service Speaker (+) circuit for an open.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Measure the resistance of the (X9) Personal Assistant Safety Service Speaker (+) circuit between the TBM2 harness connector and the Emergency Assistance Speaker harness connector.
- CHECK THE (X10) PERSONAL ASSISTANT SAFETY SERVICE SPEAKER (-) CIRCUIT FOR AN OPEN
- Measure the resistance of the (X10) Personal Assistant Safety Service Speaker (-) circuit between the TBM2 harness connector and the Emergency Assistance Speaker harness connector.
Is the resistance below 3.0 Ohms?
Yes
- Go To 5
No
- Repair the (X10) Personal Assistant Safety Service Speaker (-) circuit for an open.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Measure the resistance of the (X10) Personal Assistant Safety Service Speaker (-) circuit between the TBM2 harness connector and the Emergency Assistance Speaker harness connector.
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all TBM2 harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all TBM2 harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read TBM2 DTCs.
Did the DTC return?
Yes
- Replace the TBM2 in accordance with the Service information. Refer to MODULE, EMERGENCY ASSISTANCE (EAM), REMOVAL AND INSTALLATION or MODULE, GLOBAL TELEMATICS BOX, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.