Key Code Missing (23-033-14)

WARNING: This page is about the Compass Altitude, 2.0L Eng VIN A, Automatic CVT Trans, which is a different variant/trim than selected.

Publication date: 2014-10-31
Reference number: 23-033-14

KEY CODE MISSING

TECHNICAL SERVICE BULLETIN

Reference Number(s): 23-033-14, Date of Issue: October 31, 2014

CHRYSLER:	2015 Dodge Dart (PF); 2015 Jeep Compass/Patriot (MK)
GROUP:	Body

SERVICE INFORMATION

NOTE: THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 14-091. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT

Key Code Missing

OVERVIEW

This bulletin involves reporting the key code on the vehicle repair order.

MODELS

MODELS DESCRIPTION

2015	(PF)	Dodge Dart
2015	(MK)	Jeep Compass/Patriot

NOTE: This bulletin applies to vehicles built on or after September 29, 2014 (MDH 0929XX) and on or before October 17, 2014 (MDH 1017XX).

SYMPTOM/CONDITION

The key codes were not recorded during manufacturing.

DIAGNOSIS

If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair.

REPAIR PROCEDURE

Inspect the vehicle for a plastic bag with key code label. Bag is typically located in the glove box. Key code will either begin with or contain a letter "M" in the number/letter sequence. Refer to the key code examples shown in (Fig. 1).
Was the key code bag found?
1. YES>>> Record on the vehicle repair order = "Key Code" followed by "entire number sequence (all numbers/letters)" as shown in (Fig. 1).
2. NO>>> Note on the vehicle repair order = "Key Code Was Not Found" .

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE DESCRIPTION

Labor Operation No:	Description	Amount
23-40-52-91	Record "Key Code Number" or "No Key Code Found" On Repair Order	0.0 Hrs.

NOTE: In the Uncodeable Narrative box record the "Key Code Number" or "No Key Code Found".

SPECIAL SERVICE TOOLS DESCRIPTION

	Special Service
95-20-01-90	Record "Key Code Number" or "No Key Code Found" On Repair Order Fee	$10.00

NOTE: Key code recording fee is only applicable during the active RRT coverage and paid in US dollars.

FAILURE CODE

FAILURE CODE DESCRIPTION

UC	Uncodeable Narrative