Diagnostic Test

WARNING: This page is about a different car, the 2016 Dodge Journey and 2015 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.

VERIFY THE DTC IS ACTIVE

Turn the ignition on.
With the scan tool, read the active DTCs.
Is this DTC active?

Yes
- Refer to U0197-00-LOST COMMUNICATION WITH HANDS FREE PHONE MODULE (HFM) and perform the U0197-Lost Communication with Hands Free Phone Module diagnostic procedure.
No
- Refer to STORED LOST COMMUNICATION DTCS and perform the Stored Lost Communication DTCs diagnostic procedure.