Diagnostic Test
WARNING: This page is about a different car, the 2012 Chrysler 300. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK THE USB CABLE CONNECTION AT THE TELEMATICS GATEWAY (TGW) MODULE
- Turn the ignition off.
- Inspect the USB cable connection at the rear of the Telematics Gateway (TGW).
Is the USB cable connection secure and undamaged?
Yes
- Go To 2.
No
- Repair the USB cable connection as needed.
- Refer to STANDARD PROCEDURE and perform the BODY VERIFICATION TEST.
- CHECK THE USB CABLE CONNECTION AT THE HANDS FREE MODULE (HFM)
- Inspect the USB cable connection at the rear of the Hands Free Module (HFM).
Is the USB cable connection secure and undamaged?
Yes
- Replace the USB Cable in accordance with the Service Information.
- Refer to STANDARD PROCEDURE and perform the BODY VERIFICATION TEST.
No
- Repair the USB cable connection as needed.
- Refer to STANDARD PROCEDURE and perform the BODY VERIFICATION TEST.
- Inspect the USB cable connection at the rear of the Hands Free Module (HFM).