Diagnostic Test
- DTC PRESENT
- With the scan tool, record and erase DTCs.
- Turn the ignition off, wait 10 seconds, then turn the ignition on.
- Operate the power liftgate several times if possible.
- With the scan tool, read DTCs.
Does the scan tool display B1967-POWER LIFTGATE OPEN DIRECTION OVERCURRENT?
Yes
- Go to step 2
No
- Using the SYSTEM WIRING DIAGRAMS as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- BINDING LIFTGATE
- Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop assembly, or loose/hard weatherstrip for wear or anything that would cause an obstruction to proper operation. Check for the possibility of the liftgate having been overloaded due to ice or heavy snow.
- If necessary manually operate the liftgate of a known good vehicle and notice the effort needed.
- Compare the effort needed on the disabled vehicle.
Were there any mechanical problems found?
Yes
- Refer to Service Information for the related symptom(s).
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Go To step 3
- POWER LIFTGATE DRIVE UNIT HARNESS CONNECTORS
- Disconnect all PLG Module, Latch and Liftgate Drive Unit harness connectors.
- Inspect the PLG Module, Latch and Liftgate Drive Unit harness connectors for damaged, loose or pushed out pins, corrosion, or pinched/damaged wires.
Were any problems found?
Yes
- Repair the wiring as necessary.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Go to step 4
- POWER LIFTGATE DRIVE UNIT
- Reconnect all PLG Module, Latch and Liftgate Drive Unit at this time.
- Operate the Power Liftgate in both directions if possible.
Does the motor start to lift the liftgate but is very slow and labors extensively?
Yes
- Replace the Power Liftgate Drive Unit assembly in accordance with Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Replace the Power Liftgate Module in accordance with Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .