Diagnostic Test
- DIAGNOSTIC TROUBLE CODE (DTC) PRESENT NOTE: If there are any other Power Liftgate DTCs present, repair them before proceeding with this test.NOTE: Make sure the battery is fully charged and serviceable before proceeding.
- Make sure the liftgate is closed and with the scan tool, run the "Latch Home Position Test" before proceeding to ensure the latch is positioned correctly.
- Using the scan tool, record and erase DTCs.
- Turn the ignition off, wait 10 seconds, then turn the ignition on.
- Operate the power liftgate several times if possible.
- Using the scan tool, read ACTIVE DIAGNOSTIC TROUBLE CODE (DTC)s.
Does the scan tool display B1956-POWER LIFTGATE LATCH RELEASE - EXCESSIVE TIME?
Yes
- Go to step 2
No
- Using the SYSTEM WIRING DIAGRAMS as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding or other obstructions.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- BINDING LIFTGATE
- Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop assembly, loose/hard weatherstrip, and track assembly for wear or anything that would cause an obstruction to proper operation.
- If necessary manually operate the power liftgate on a known good vehicle and notice the effort needed to open and close for comparison.
- Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?
Yes
- Refer to Service Information for the related symptom(s).
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Go to step 3
- CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR AN OPEN OR HIGH RESISTANCE
Courtesy of CHRYSLER LLC
- Turn the ignition off.
- Disconnect the Power Liftgate Module C2 and C3 harness connectors.
- Check the connectors for damage, corrosion, or pushed out pins. Repair any problems as necessary.
- Reconnect the Power Liftgate Module C3 harness connector.
- Disconnect the Power Liftgate Latch harness connector.
- Measure the resistance of the (Q84) Liftgate Latch Cinch Driver circuit between the Power Liftgate Module C2 harness connector and the Power Liftgate Latch harness connector.
- Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 Ohms?
Yes
- Go to step 4
No
- Repair the (Q84) Liftgate Latch Cinch Driver circuit for high resistance.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- CHECK THE (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT FOR AN OPEN OR HIGH RESISTANCE
Courtesy of CHRYSLER LLC
- Measure the resistance of the (Q85) Liftgate Latch Release Driver circuit between the Power Liftgate Module C2 harness connector and the Power Liftgate Latch harness connector.
- Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 Ohms?
Yes
- Go to step 5
No
- Repair the (Q85) Liftgate Latch Release Driver circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- CHECK THE (Q901) LOGIC GROUND WIRE FOR AN OPEN OR HIGH RESISTANCE
- Measure the resistance of the (Q901) Logic Ground circuit between the Power Liftgate Module C2 harness connector and the Power Liftgate Latch harness connector.
- Wiggle the harness and check for an intermittent short condition.
Is the resistance below 5.0 Ohms?
Yes
- Go to step 6
No
- Repair the (Q901) Logic Ground circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
- CHECK THE (G78) LIFTGATE AJAR SWITCH SENSE CIRCUIT FOR AN OPEN OR HIGH RESISTANCE
Courtesy of CHRYSLER LLC
- Measure the resistance of the (G78) Liftgate Ajar Switch Sense circuit between the Power Liftgate Latch C2 harness connector and the Power Liftgate Latch harness connector.
- Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 Ohms?
Yes
- Replace the Power Liftgate Latch in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .
No
- Repair the (G78) Liftgate Ajar Switch Sense circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to DTC-Based Diagnostics/MODULE, Front Control (FCM) - Standard Procedure .