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Diagnostic Test

  1. TEST FOR DIAGNOSTIC TROUBLE CODES 
    1. Turn the ignition on.
    2. With the scan tool, read the DTCs.

      Does the scan tool display any Power Window related DTCs?

      Yes 

      No 

      • Go to step  2
  2. CHECK FOR OPEN OR SHORTED TOGETHER CIRCUIT 
    Fig 1: Measuring Resistance Between Master Window Switch Up And Down Circuit
    GC0120746Courtesy of CHRYSLER LLC
    1. Turn the ignition off.
    2. Disconnect the Driver Window Switch C1 connector.
    3. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Switch connector.

      Select the appropriate reading.

      Below.05 of an Ohm 

      • Go to step  11

      Between 0.6 and 15.5 Ohms 

      • Go to step  3

      Above 15.6 Ohms 

      • Go to step  5
  3. CHECK FOR SHORTED CIRCUIT 
    Fig 2: Measuring Resistance Between Ground And Master Window Switch Left Rear Up/Down Circuit
    GC0120747Courtesy of CHRYSLER LLC
    1. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      • Go to step  14

      No 

      • Go to step  4
  4. DRIVER WINDOW SWITCH OR MOTOR 
    Fig 3: Checking Driver Window Switch Or Motor
    GC0120748Courtesy of CHRYSLER LLC
    1. Turn the ignition on.
    2. Connect a Jumper wire between the Ignition Switch Output circuit (cavity 1) and the Master Window Switch Left Rear (Down) circuit (Cavity 2) in the Driver Switch C1 connector.
    3. Connect a Jumper wire between the Master Window Switch Left Rear (Up) circuit (Cavity 3) in the Driver Switch C1 connector and momentarily touch it to the Ground (cavity 6). Reverse the wires if there is a short to ground.
      NOTE: For the Right Rear Motor, substitute cavities 4 and 8 for cavities 2 and 3.
    4. If the motor ran in one direction, reverse the jumper wires to run the motor in the opposite direction.

      Did the window motor operate properly in both directions?

      Yes 

      No 

  5. OPEN WINDOW (UP) CIRCUIT 
    Fig 4: Identifying Left Rear Window Motor Harness Connector
    GC0120749Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Motor connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit in the Driver Window Switch C1 connector and the Left Rear Window Driver (Up) circuit in the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go to step  8

      No 

      • Go to step  6
  6. OPEN MASTER WINDOW SWITCH LEFT REAR (UP) CIRCUIT 
    Fig 5: Checking Master Window Switch Left Rear (Up) Circuit For Open
    GC0120750Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance of the Master Window Switch Left Rear (Up) circuit between the Driver Window Switch C1 connector and the Left Rear Window Switch connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go to step  7

      No 

  7. OPEN LEFT REAR WINDOW DRIVER (UP) CIRCUIT 
    Fig 6: Checking Left Rear Window Driver (Up) Circuit For Open
    GC0120751Courtesy of CHRYSLER LLC
    1. Measure the resistance of the Left Rear Window Driver (Up) circuit between the Left Rear Window Switch connector and the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      No 

  8. OPEN WINDOW (DOWN) CIRCUIT 
    Fig 7: Identifying Left Rear Window Motor Harness Connector
    GC0120752Courtesy of CHRYSLER LLC
    1. Measure the resistance between the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector and the Left Rear Window Driver (Down) circuit in the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      No 

      • Go to step  9
  9. OPEN MASTER WINDOW SWITCH LEFT REAR (DOWN) CIRCUIT 
    Fig 8: Checking Master Window Switch Left Rear (Down) Circuit For Open
    GC0120753Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance of the Master Window Switch Left Rear (Down) circuit between the Driver Window Switch C1 connector and the Left Rear Window Switch connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      • Go to step  10

      No 

  10. OPEN LEFT REAR WINDOW DRIVER (DOWN) CIRCUIT 
    Fig 9: Checking Left Rear Window Driver (Down) Circuit For Open
    GC0120754Courtesy of CHRYSLER LLC
    1. Measure the resistance of the Left Rear Window Driver (Down) circuit between the Left Rear Window Switch connector and the Left Rear Window Motor connector.

      Is the resistance below 3.0 Ohms?

      Yes 

      No 

  11. SHORTED REAR MOTOR 
    Fig 10: Identifying Rear Window Motor Harness Connector
    GC0120755Courtesy of CHRYSLER LLC
    NOTE: The illustration shows the Left Rear Motor, the Right Rear uses Cavities 4 and 8.
    1. Disconnect the Rear Window Motor connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector.

      Is the resistance below 20k Ohms?

      Yes 

      • Go to step  12

      No 

  12. MASTER WINDOW SWITCH LEFT REAR (UP) CIRCUIT SHORTED TO THE MASTER WINDOW SWITCH LEFT REAR (DOWN) CIRCUIT 
    Fig 11: Checking Master Window Siwtch Left Rear Up And Down Circuit For Short
    GC0120756Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance between the Master Window Switch Left Rear (Up) circuit and the Master Window Switch Left Rear (Down) circuit in the Driver Window Switch C1 connector.

      Is the resistance below 20k Ohms?

      Yes 

      No 

      • Go to step  13
  13. REAR WINDOW DRIVER (UP) CIRCUIT SHORTED TO THE REAR WINDOW DRIVER (DOWN) CIRCUIT 
    Fig 12: Checking Left Rear Window Driver Up And Down Circuit For Short
    GC0102477Courtesy of CHRYSLER LLC
    1. Measure the resistance between the Left Rear Window Driver (Up) circuit and the Left Rear Window Driver (Down) circuit in the Left Rear Window Motor connector.

      Is the resistance below 20k Ohms?

      Yes 

      No 

  14. CHECK FOR SHORTED MOTOR 
    Fig 13: Identifying Left Rear Window Motor Harness Connector
    GC0120757Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Motor connector.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit.
    3. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      • Go to step  15

      No 

  15. CHECK FOR SHORT TO GROUND 
    Fig 14: Checking Master Window Switch Left Rear Up Or Down Circuit For Short To Ground
    GC0120758Courtesy of CHRYSLER LLC
    1. Disconnect the Left Rear Window Switch connector.
    2. Measure the resistance between ground and the Master Window Switch Left Rear (Up) circuit.
    3. Measure the resistance between ground and the Master Window Switch Left Rear (Down) circuit.

      Is the resistance below 20k Ohms on either or both circuits?

      Yes 

      No