Diagnostic Test

1) TEST FOR INTERMITTENT CONDITION
With the scan tool, record and erase DTC's

Operate the Passenger Window Switch in both positions several times.

Cycle the ignition from on to off 3 times.

Turn the ignition on.

With the scan tool, read DTC's.

Does the scan tool display B1911-PASSENGER WINDOW SWITCH CIRCUIT LOW?

Yes
1. Go to step 2).
No
1. The conditions that caused this code to set are not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
2. Perform BODY VERIFICATION TEST .
2) PASSENGER WINDOW/DOOR LOCK SWITCH SHORTED TO GROUND

Fig 1: Identifying Passenger Window/Door Lock Switch Connector
Courtesy of CHRYSLER LLC

With the scan tool, erase DTC's.

Disconnect the Passenger Window/Door Lock Switch connector.

Turn the ignition on.

With the scan tool, read DTC's.

Does the scan tool display B1911-PASSENGER WINDOW SWITCH CIRCUIT LOW?

No
1. Replace the Passenger Window/Door Lock Switch.
2. Perform BODY VERIFICATION TEST .
Yes
1. Go to step 3).
3) (Q336) PASSENGER WINDOW EXPRESS SWITCH MUX CIRCUIT SHORT TO GROUND

Fig 2: Measuring Resistance Between Ground And Passenger Window Express Switch Mux Circuit
Courtesy of CHRYSLER LLC

Turn the ignition off.

Disconnect the Passenger Door Module C2 connector.

Measure the resistance between ground and the (Q336) Passenger Window Express Switch Mux circuit in the Passenger Door Module C2 connector.

Is the resistance below 10000.0 ohms?

Yes
1. Repair the (Q336) Passenger Window Express Switch Mux circuit for a short to ground.
2. Perform BODY VERIFICATION TEST .
No
1. Go to step 4).
4) (Q336) PASSENGER WINDOW EXPRESS SWITCH MUX CIRCUIT SHORT TO THE (Q936) PASSENGER WINDOW EXPRESS SWITCH RETURN CIRCUIT

Fig 3: Checking Passenger Window Express Switch MUX Circuit & Return Circuit
Courtesy of CHRYSLER LLC

Measure the resistance between the (Q336) Passenger Window Express Switch Mux circuit and the (Q936) Passenger Window Express Switch Return circuit in the Passenger Door Module C2 connector.

Is the resistance below 1000.0 ohms?

Yes
1. Repair the (Q336) Passenger Window Express Switch Mux circuit for a short to the (Q936) Passenger Window Express Switch Return circuit.
2. Perform BODY VERIFICATION TEST .
No
1. Replace the Driver Door Module in accordance with service information.
2. Perform BODY VERIFICATION TEST .