DTC C102D-07: High Friction Inside Power Steering - Mechanical failures: Action

WARNING: This page is about a different car, the 2023 Jaguar F-Pace and 2022 Jaguar F-Pace. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Do not damage the steering gear boots during steering gear removal. Failure to follow this instruction may invalidate the steering gear warranty

Disconnect the steering gear from the suspension. Check the suspension system for freedom of movement and abnormally high friction. Rectify as necessary
Check the steering gear for abnormally high friction. Install a new steering gear as necessary
Check the steering gear for abnormally high friction. For this, check another similar vehicle when doing a stationary lock to lock steering, if the customer car feels heavier or makes an audible sound, install a new steering gear as necessary