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Service Action: Battery Energy Control Module (BECM) Software Update (H280NAS1)

Publication date: 2020-03-03
Reference number: H280NAS1

SERVICE ACTION: BATTERY ENERGY CONTROL MODULE (BECM) SOFTWARE UPDATE

SERVICE ACTION: BATTERY ENERGY CONTROL MODULE (BECM) SOFTWARE UPDATE

TECHNICAL SERVICE BULLETIN

Reference Number(s): H280NAS1, Date of Issue:  March 03, 2020
JAGUAR: 2019 I-PACE (X590); 2020 I-PACE (X590)
SECTION: 100-00
VIN: F60183-F76658; F76790-601647

AFFECTED VEHICLE RANGE

AFFECTED VEHICLE RANGE

MODEL: MODEL YEAR: VIN:
I-PACE (X590) 2019 F60183-F76658
I-PACE (X590) 2020 F76790-601647

MARKETS

NORTH AMERICA

CONDITION SUMMARY

SITUATION: 

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a Battery Energy Control Module (BECM) software update is available to provide the latest charging improvements for vehicles which were updated as part of Service Action H264 before January 29, 2020.

ACTION: 

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

WARRANTY

NOTE: Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action.

At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.

This program is valid for a limited time only. Warranty claims with a repair date prior to the February 28, 2022 closure date must be submitted or payment within 30 calendar days of completion of the repair.

WARRANTY INFORMATION

PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS)
H280 A BECM - Update - Replace ECU 85.15.08 0.2
H280 B BECM - Update - Replace ECU
Drive in/drive out
85.15.08
10.10.10
0.2
0.2

Normal Warranty policies and procedures apply.

DIAGNOSTIC INSTRUCTION

CAUTION: All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules.
  1. CAUTION: A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis/module programming.

    Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery.

  2. NOTE: The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 272 (or later).

    Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

  3. Follow all on-screen instructions.
    • 1. Select 'ECU Diagnostics'.
    • 2. Select 'Battery Energy Control Module [BECM]'.
    • 3. Select 'Update ECU'.
    • 4. Follow the on-screen instructions until the application finishes successfully.
  4. Only if required:  set the vehicle to Transit mode.
  5. When all tasks are completed, exit the current session.
  6. Disconnect the diagnostic equipment and battery support unit from the vehicle.