Battery/Alternator Issues - DTC B12CD-87 & B11DB-87 In Gateway Module (GWM) After Software Update (SSM74238)

Publication date: 2019-02-13
Reference number: SSM74238

BATTERY/ALTERNATOR ISSUES - DTC B12CD-87 & B11DB-87 IN GATEWAY MODULE (GWM) AFTER SOFTWARE UPDATE

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM74238, Date of Issue: February 13, 2019

JAGUAR:	E-PACE/X540
SERVICE CATEGORY:	Electrical

ISSUE

Battery/Alternator issues - DTC B12CD-87 & B11DB-87 in Gateway Module (GWM) after Software update

After the Gateway Module (GWM) is updated with the latest software (J9C3-14F642-AF), the Instrument Cluster (IPC) may display various errors in for the charging system. The charging system will become inoperative potentially causing the battery to become discharged and DTCs B12CD-87 or B11DB-87 may be logged within the GWM. This effects E-Pace X540, 18MY (up to VIN SADFA2BXXJ1Z33577)

CAUSE

Error in the GWM software.

ACTION

This has now been resolved with the release of PATHFINDER 217, the manual patch has now been expired.

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