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Pinpoint Test A: IPOD® Inoperative

WARNING: This page is about a different car, the 2011 Jaguar XKR, 2011 Jaguar XK, 2010 Jaguar XKR, and 2010 Jaguar XK. However, it is still accessible from the selected car via links, so may be relevant.
  1. A1: CHECK THE OPERATION OF THE IPOD® 
    1. Check if the iPOD® has crashed or frozen (it is unresponsive to any control commands)

      2. Has the iPOD® crashed or frozen? 

      YES:  Reset the iPOD® or refer to Apple service procedures

      NO:  Go to A 2.

  2. A2: CHECK THE IPOD® BATTERY 
    1. Check the charge state of the iPOD® battery

      2. Is the iPOD® battery flat? 

      YES:  Charge the iPOD® battery for at least 10 minutes either by connecting to the charger supplied with the iPOD® or by connecting to the audio input control module. If iPOD® will not charge when connected to the audio input control module and with the ignition on then. Go to A 3.

      NO:  Go to A 3.

  3. A3: CHECK THE IPOD® IS CHARGING WHEN CONNECTED TO THE AUDIO INPUT CONTROL MODULE 

    iPOD® Dock Connector - Pin Configuration

    GJ0016961
    1. Check that the iPOD® is charging when connected to the audio input control module
    2. Ignition switch in position II.
    3. Ensure the iPOD® dock cable is securely connected

      4. Does the iPOD® charge up while connected to the audio input control module? 

      YES:  Go to A 4.

      NO:  Check the integrity of the iPOD® dock cable and its connections. Disconnect the iPOD® and check the voltage readings of the iPOD® dock cable using a multimeter (Pin B8: 5 volts/Pin B15: GND). If a fault is noted, replace dock cable as required. To ensure optimum compatibility, the cable with the white mini-DIN connector - Part No C2S51762 - should be used. If iPOD® will not charge after replacement, then Go to A 4.

  4. A4: CHECK THE IPOD® IS COMPATIBLE WITH THE AUDIO INPUT CONTROL MODULE 
    NOTE: Some of the earlier (pre-2004) iPOD® models may not be compatible with the audio input control module. In order to optimize functionality the audio input control module may require a firmware update and/or connection via the latest iPOD® dock cable with the white mini-DIN connector - Part No C2S51762. See the manufacturer website for further details - http://www.dension.com/jaguar/
    NOTE: Some of the earlier (pre-2004) iPOD® models may not be compatible with the audio input control module. In order to optimize functionality the audio input control module may require a firmware update and/or connection via the latest iPOD® dock cable with the white mini-DIN connector - Part No C2S51762. See the manufacturer website for further details - http://www.dension.com
    1. Determine whether the iPOD® model being used is compatible with the audio input control module installed in the vehicle
    2. Ensure the latest firmware updates are installed and an appropriate iPOD® dock cable is securely connected
    3. For advice, check details on the Dension website - http://www.dension.com/jaguar/

      4. Is the iPOD® compatible with the audio input control module? 

      YES:  Go to A 5.

      NO:  Advise customer that an alternative device is required

  5. A5: CHECK IF THE BYPASS SWITCH ON THE AUXILIARY INPUT UNIT IS ACTIVATED 

    Auxiliary Input Unit - Bypass Switch

    GJ0016962
    1. Check the status of the bypass switch on the auxiliary input unit

      2. Is the switch on the auxiliary input unit to the active mode position? 

      YES:  Go to A 6.

      NO:  Toggle the switch on the auxiliary input unit to the active mode position. Turn off the ignition and wait two minutes until the blue LED on the auxiliary input unit is extinguished. Switch ignition back on the complete the switching process

  6. A6: CHECK THE OPERATION OF THE AUXILIARY INPUT UNIT 
    1. Check the operation of the auxiliary input unit
    2. Disconnect the auxiliary input unit from the audio input control module.
    3. Ignition switch in position 0.
    4. Wait two minutes
    5. Install a new auxiliary input unit
    6. Ignition switch in position II.

      7. Is the iPOD® now working? 

      YES:  No further action required

      NO:  Check the integrity of the iPOD® dock cable and its connections. Go to A 3.

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