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Navigation Map Updates Are Not Available To Download. INCONTROL Touch Only (SSM73069)

Publication date: 2016-11-25
Reference number: SSM73069

NAVIGATION MAP UPDATES ARE NOT AVAILABLE TO DOWNLOAD. INCONTROL TOUCH ONLY

NAVIGATION MAP UPDATES ARE NOT AVAILABLE TO DOWNLOAD. INCONTROL TOUCH ONLY

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM73069, Date of Issue:  25-Nov-2016
JAGUAR: F-PACE/X761; F-TYPE/X152; XE/X760; XF/X260
SECTION: Electrical

SERVICE INFORMATION

Symptom  207000 Entertainment Systems

Attachments  navigation sim card.pdf (navigation sim card.pdf)

ISSUE

Navigation Map updates  are not available to download.

CAUSE

Software

ACTION

This issue is currently under investigation.

Until resolved if a customer requests a map update you will need to replace the SD card.

Please ensure you fit the latest C level part (Part number ending with a letter "C").

China only  the part number will end in a B

See attachment (example region)

NOTE: If the sd card currently fitted to the vehicle is at level C (B for China) please do not change as this contains the very latest level maps.

Technicians - Please rate this SSM and provide comments so that future communications can be improved.

1 = Poor - Basic information provided - The SSM does not help me resolve the customer concern.

3 = Average - Adequate information provided - The SSM partially helps me resolve the customer concern.

5 = Excellent - All required information provided to resolve the customer concern.

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