Door Lock Function Malfunction

Before conducting the diagnosis in the following table, check all power door lock system function. Refer to "POWER DOOR LOCK SYSTEM ".

TROUBLE DIAGNOSIS SYMPTOM CHART

Symptom	Diagnoses service procedure
Door lock/unlock does not operate when door request switch operation is used (power door lock system is normal).	1. Check door lock/unlock setting. See WORK SUPPORT
	2. CHECK OUTSIDE KEY ANTENNA
	3. INTELLIGENT KEY BATTERY INSPECTION
	4. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT
Door lock/unlock do not operate using door request switch operated (power door lock system is normal).	1. CHECK DOOR SWITCH
	2. CHECK KEY SWITCH (INTELLIGENT KEY UNIT INPUT)
	3. CHECK IGNITION KNOB SWITCH
	4. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT
Driver side selective door unlock function does not operate, when door request switch is operated. (All other door lock function is OK.)	1. Check selective door unlock setting. See WORK SUPPORT
	2. Replace BCM. See REMOVAL AND INSTALLATION OF BCM
Passenger side selective door unlock function does not operate, when door request switch is operated. (All other door lock function is OK.)	1. Check selective door unlock setting. See WORK SUPPORT
	2. Check passenger side select unlock relay. See CHECK SELECT UNLOCK RELAY
	3. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT
Hazard lamps do not flash during door lock operation using door request switch operated. (Turn signal lamp operation is normal.) (All other door lock function is OK.)	1. Check key reminder setting. See WORK SUPPORT
	2. Replace BCM. See REMOVAL AND INSTALLATION OF BCM
	3. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT
Hazard lamps do not flash during door lock operation using door request switch operated. (Turn signal lamps do not operate.)	CHECK HAZARD FUNCTION
Intelligent Key warning buzzer does not sound during door lock/unlock operation using Intelligent Key (regardless of whether Intelligent Key remote controller button or request switch operation is used).	1. Check if the operation confirmation Intelligent Key warning buzzer was cancelled by the CONSULT-II settings change function. See WORK SUPPORT
	2. CHECK INTELLIGENT KEY WARNING BUZZER
	3. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT
Door lock/unlock operation confirmation Intelligent Key warning buzzer sounds, but door lock actuator does not operate. (And hazard lamps do not flash.)	1. CHECK CAN COMMUNICATION
	2. Replace Intelligent Key unit. See REMOVAL AND INSTALLATION OF INTELLIGENT KEY UNIT