Navigation System Stuck On "Please Wait" Screen (ITB03-026)

Publication date: 2003-06-24
Reference number: ITB03-026

NAVIGATION SYSTEM STUCK ON "PLEASE WAIT" SCREEN

TECHNICAL SERVICE BULLETIN

Reference Number(s): ITB03-026, Date of Issue: June 24, 2003

INFINITI:	2003 G35, FX35/45, Q45, M45
CLASSIFICATION:	EL03-017
SECTION:	Electrical System
APPLIED VEHICLE(S):	2003-2003.5 G35 Sedan (V35); 2003 G35 Coupe (CV35); 2003 FX35/45 (S50); 2003 Q45 (F50); 2003 M45 (Y34)

IF YOU CONFIRM

An Applied Vehicle's Navigation System displays the words "Please wait" on the screen for more than three minutes.

ACTIONS

Perform the Software Upgrade Loading Procedure using the Navigation System software upgrade CD-ROM that will be mailed to Infiniti dealers.

CLAIMS INFORMATION

Submit a Primary Operation (PO) line claim using the following claims coding:

CLAIMS INFORMATION

Description	OP Code	SYM	DIA	FRT
Reprogram NAVI System	RX05AA	ZE	32	0.2 hrs

IMPORTANT: The purpose of "ACTIONS" (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service Procedure as it contains information that is essential to successfully completing this repair.

NAVIGATION SOFTWARE UPDATE PROCEDURE

Start the engine.
Open the cover of the Navigation Control unit and press the Eject button to remove the map DVD-ROM.
Insert the program CD-ROM, with the label side UP, into the slot on the unit.

If not automatically selected, choose the software version number with the joystick. See DVD ACCESS LOCATION/SOFTWARE VERSION .

DVD ACCESS LOCATION/SOFTWARE VERSION

Vehicle	MY	Navigation Control Unit DVD Access Location	Software Version
G35 Sedan	2003, 2003.5	Above glove compartment on passenger side	MFC12037
G35 Coupe	2003	Above glove compartment on passenger side	MFC12037
FX35/45	2003	Underneath front passenger seat. Access from behind the seat.	TTB12029
Q45	2003	In trunk, under the parcel shelf on the left side	NEE12028
M45	2003	In trunk, under the parcel shelf on the left side	NEE12028

Press the Enter button.
Choose OK.
Press the Enter button.
NOTE:
- The download should take between 3-7 minutes.
- Do not turn the ignition off during loading.
- Do not remove the program CD-ROM during loading.
- During loading, the picture on the monitor may disappear for a moment - this is normal.
When the message "Replace a disc" appears, remove the program CD-ROM. The loading has been completed.
Re-insert the map DVD-ROM, with the label side UP, into the slot on the Navigation Control unit.
Press the MAP button to display the System Start-Up screen.
Select "I Agree" once, and then once again when prompted.
NOTE:
If the Navigation screen continues to show "Please wait" for more than three minutes:
- Refer to the Navigation System diagnostic information in the ESM.