DTC: 1402
DTC 1402 : Audio Error 2 (CD Error)
NOTE:
- Check the vehicle 12 volt battery condition first - Refer to:
- This audio DTC sets when there is a problem with the CD player unit, or an unplayable disc is inserted.
- If the audio unit displays an error message when you turn on the audio system, follow the instructions - Refer to:
Audio System Error Codes (Display Audio Type [8-inch Screen]) (2016 2017 2018) or
Audio System Error Codes (Color Audio Type [5-inch Screen]) .
- Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .
- Problem verification
-1. Check that the temperature is below 158 F (70 C) in the dash.
- 2. Clear the hard error codes.
- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 4. Insert a disc into the CD player unit, and play the disc, then eject the disc.
- 5. Check for hard error codes.
Is DTC 1402 indicated?
YES
The failure is duplicated, go to step 2.
NO
Intermittent failure, the system is OK at this time.
- Audio disc check
-1. Clear the hard error codes.
- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 3. Insert a known-good disc into the CD player unit, and play the disc, then eject the disc.
- 4. Check for hard error codes.
Is DTC 1402 indicated?
YES
Replace the CD player unit - Refer to:
CD Player Unit Removal and Installation (2016 2017 2018) or
CD Player Unit Removal and Installation (2019 2020 2021) .
NO
Original disc is faulty.
DTC 1402 : Audio Error 2 (CD Error)
NOTE:
- Check the vehicle 12 volt battery condition first - Refer to:
- This navigation DTC sets when there is a problem with the CD player unit, or an unplayable disc is inserted.
- Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .
- Check any official Honda service website for more service information about the navigation system.
- Problem verification
-1. Check that the temperature is below 158°F (70°C) in the dash.
- 2. Clear the hard error codes.
- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 4. Insert a disc into the CD player unit, and play the disc, then eject the disc.
- 5. Check for hard error codes.
Is DTC 1402 indicated?
YES
The failure is duplicated, go to step 2.
NO
Intermittent failure, the system is OK at this time.
- Audio disc check
-1. Clear the hard error codes.
- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 3. Insert a known-good disc into the CD player unit, and play the disc, then eject the disc.
- 4. Check for hard error codes.
Is DTC 1402 indicated?
YES
Replace the CD player unit - Refer to:
CD Player Unit Removal and Installation (2019 2020 2021) or
CD Player Unit Removal and Installation (2016 2017 2018) .
NO
Original disc is faulty.