DTC: 1103
DTC 1103 : USB-HUB Error
NOTE:
- Check the vehicle 12 volt battery condition first - Refer to:
- This audio DTC sets when a problem is detected with the USB device that is connected to the USB port.
- Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .
- Problem verification
-1. Clear the hard error codes.
- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 3. Connect the USB device to the USB port A and/or USB port B.
- 4. Check for hard error codes.
NOTE: Make sure that another port is checked after one of the ports is done.
Is DTC 1103 indicated?
YES
The failure is duplicated in USB port A and/or USB port B, go to step 2.
NO
Intermittent failure, the system is OK at this time.
- Media hub unit check
-1. Disconnect the USB device.
- 2. Clear the hard error codes.
- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 4. Connect a known-good USB device to the USB port A and/or USB port B.
- 5. Check for hard error codes.
Is DTC 1103 indicated?
YES
Replace The Media Hub Unit (2016 2017 2018) .
NO
Original USB device is faulty.
DTC 1103 : USB-HUB Error
NOTE:
- Check the vehicle 12 volt battery condition first - Refer to:
- This navigation DTC sets when a problem is detected with the USB device that is connected to the USB port.
- Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .
- Problem verification
-1. Clear the hard error codes.
- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 3. Connect the USB device to the USB port A and/or USB port B.
- 4. Check for hard error codes.
NOTE: Make sure that another port is checked after one of the ports is done.
Is DTC 1103 indicated?
YES
The failure is duplicated in USB port A and/or USB port B, go to step 2.
NO
Intermittent failure, the system is OK at this time.
- Media hub unit check
-1. Disconnect the USB device.
- 2. Clear the hard error codes.
- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.
- 4. Connect a known-good USB device to the USB port A and/or USB port B.
- 5. Check for hard error codes.
Is DTC 1103 indicated?
YES
Replace The Media Hub Unit (2016 2017 2018) .
NO
Original USB device is faulty.