DTC: 1102

WARNING: This page is about a different car, the 2018 Honda Pilot, 2017 Honda Pilot, and 2016 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

DTC 1102 : USB Diag

NOTE:

Check the vehicle 12 volt battery condition first - Refer to:
12 Volt Battery Test (Without Auto Idle Stop System) or

12 Volt Battery Test (Touring) .
This audio DTC sets when a problem is detected with the USB device that is connected to the USB port.
Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .

Problem verification
-1. Clear the hard error codes.

- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

- 3. Connect the USB device to the USB port C.

- 4. Check for hard error codes.

Is DTC 1102 indicated?

YES

The failure is duplicated, go to step 2.

NO

Intermittent failure, the system is OK at this time.
Audio unit check
-1. Disconnect the USB device.

- 2. Clear the hard error codes.

- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

- 4. Connect a known-good USB device to the USB port C.

- 5. Check for hard error codes.

Is DTC 1102 indicated?

YES

Replace the audio unit - Refer to:

Audio Unit Removal and Installation (Display Audio Type [8-inch Screen]) (2016 2017 2018) or

Audio Unit Removal and Installation (Color Audio Type [5-inch Screen]) .

NO

Original USB device is faulty.

DTC 1102 : USB Diag

NOTE:

Check the vehicle 12 volt battery condition first - Refer to:
12 Volt Battery Test (Without Auto Idle Stop System) or

12 Volt Battery Test (Touring) .
This navigation DTC sets when a problem is detected with the USB device that is connected to the USB port.
Before You Troubleshoot, Make Sure To Follow The General Troubleshooting Information .
Check any official Honda service website for more service information about the navigation system.

Problem verification
-1. Clear the hard error codes.

- 2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

- 3. Connect the USB device to the USB port C.

- 4. Check for hard error codes.

Is DTC 1102 indicated?

YES

The failure is duplicated, go to step 2.

NO

Intermittent failure, the system is OK at this time.
Audio-navigation unit check
-1. Disconnect the USB device.

- 2. Clear the hard error codes.

- 3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

- 4. Connect a known-good USB device to the USB port C.

- 5. Check for hard error codes.

Is DTC 1102 indicated?

YES

Replace The AUDIO-NAVIGATION Unit (2016 2017 2018) .

NO

Original USB device is faulty.