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Home >> Honda >> 2015 >> Pilot Touring, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 77 (Audio System) >> Symptom Troubleshooting >> Audio Disc Skips

Audio Disc Skips

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first.
  • Check the connectors for poor connections or loose terminals.
  • Disc labels should not be used in the audio unit. They may damage the player mechanism.
  • Over-inflated tires can cause excessive vibration.
  1. Turn the ignition switch to ON (II).
  2. Confirm the vehicle's tires are properly inflated.
  3. Check the customer's disc for scratches and fingerprints.
    NOTE: The following test should be done with the audio unit bass and treble set to the customer's listening settings. When comparing to known-good vehicles, do the comparison on the same model and trim level. Use the customer's audio settings.
  4. Test-drive the vehicle to identify when the customer's disc skips. The audio diagnostic CD (T/N 07AAZ-SDBA100) can be used if the customer's disc is not available; use tracks 10-12.

    Does the disc skip? 

    YES  - Go to step  5.

    NO  - Operation is normal. ■

  5. Compare the customer's skipping disc that skips to a known-good vehicle and test-drive under the same conditions.

    Does the disc skip in the known-good vehicle under the same conditions? 

    YES  - The CD player operation is normal, the problem is with the customer's disc. ■

    NO  - Go to step  6.

    NOTE: Do the following test with vehicle parked and the engine running.
  6. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA300). Play tracks 2-11, and note on which number track(s) the disc starts skipping. Do the same test on a known-good vehicle.

    Does the disc skip on same track(s) as the known-good vehicle under the same conditions? 

    YES  - Operation is normal. ■

    NO  - Go to step  7.

  7. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA200). Play tracks 7-11 and tracks 13-15 and note on which number track(s) where the disc starts skipping. Do the same test on a known-good vehicle under the same conditions.

    Does the disc skip on same track number(s) as the known-good vehicle? 

    YES  - Operation is normal. ■

    NO  - Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ). ■