Audio Disc Skips
WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may damage the player mechanism.
- Over-inflated tires can cause excessive vibration.
- Turn the ignition switch to ON (II).
- Confirm the vehicle's tires are properly inflated.
- Check the customer's disc for scratches and fingerprints.NOTE: The following test should be done with the audio unit bass and treble set to the customer's listening settings. When comparing to known-good vehicles, do the comparison on the same model and trim level. Use the customer's audio settings.
- Test-drive the vehicle to identify when the customer's disc skips. The audio diagnostic CD (T/N 07AAZ-SDBA100) can be used if the customer's disc is not available; use tracks 10-12.
Does the disc skip?
YES - Go to step 5.
NO - Operation is normal. ■
- Compare the customer's skipping disc that skips to a known-good vehicle and test-drive under the same conditions.
Does the disc skip in the known-good vehicle under the same conditions?
YES - The CD player operation is normal, the problem is with the customer's disc. ■
NO - Go to step 6.
NOTE: Do the following test with vehicle parked and the engine running. - Insert the diagnostic skip test CD (T/N 07AAZ-SDBA300). Play tracks 2-11, and note on which number track(s) the disc starts skipping. Do the same test on a known-good vehicle.
Does the disc skip on same track(s) as the known-good vehicle under the same conditions?
YES - Operation is normal. ■
NO - Go to step 7.
- Insert the diagnostic skip test CD (T/N 07AAZ-SDBA200). Play tracks 7-11 and tracks 13-15 and note on which number track(s) where the disc starts skipping. Do the same test on a known-good vehicle under the same conditions.
Does the disc skip on same track number(s) as the known-good vehicle?
YES - Operation is normal. ■
NO - Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■