System Locks Up or Freezes Constantly
WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first.
- Check any official Honda service website for more service information about the navigation system.
- Check the navigation DVD for damage or scratches.
- Check the GPS and VSP signals in the GPS information check (see GPS INFORMATION ) and CAR STATUS .
- Check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Check the connectors for poor connections or loose terminals.
- Before troubleshooting, make sure you have the anti-theft codes for the navigation system.
- After troubleshooting, enter the anti-theft codes for the navigation system.
- Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use VERSION .
- Make sure that the correct navigation DVD color and version are installed.
- Turn the ignition switch to ON (II).
- Remove the navigation DVD and check the DVD reading surface for scratches and finger prints.
Are there any scratches or finger prints on the navigation DVD reading surface?
YES - Clean or replace the navigation DVD, and recheck. ■
NO - Go to step 3.
- Turn the ignition switch to LOCK (0), and then back to ON (II).
Does the system reboot, lock up, or freeze?
YES - Replace the navigation unit (see NAVIGATION UNIT REMOVAL/INSTALLATION ). ■
NO - The system is OK at this time. Go into the Diagnostic mode and use the Unit Check diagnostic to check the navigation unit and navigation display unit status. If the status is NG, replace the affected units. ■