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Home >> Honda >> 2015 >> Pilot EX, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 80 (HANDSFREELINK System) >> General Troubleshooting Information >> Pairing Checks

Pairing Checks

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

For more information about pairing, refer to the cell phone owner's manual, or go to handsfreelink.com.

  1. Is the cell phone compatible with the HFL?
  2. Is the Bluetooth feature turned on?
  3. Is the customer using the HFL buttons, not the navigation buttons, when pairing?
  4. Is the cell phone battery fully charged, and is there good signal strength when pairing?
  5. Do a soft reset on the cell phone.
  6. If the customer is trying to pair a Blackberry® or Palm Treo™ device, make sure the customer uses the shift key when entering the pass code. If the shift key is not pressed, the customer may be entering letters. The HFL does not recognize letters.