Precaution on Customer Sneak Previews

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

Your customer might request a look (or sneak preview) at features in the latest navigation software. You should never preview a navigation DVD in a customer's vehicle. Inserting a newer DVD installs the latest software from the DVD into the memory of the customer's navigation system. When the original DVD is reinstalled, the newer software remains in memory and is often incompatible with the customer's original DVD Map and POI database, or software.

If your customer wishes to see the latest navigation coverage or software features, demonstrate it on an in-stock vehicle that already has the latest DVD version.

If a newer version is loaded accidentally, either by the dealer or the customer, the only remedy is to enter the navigation diagnostic mode's Version screen and do a forced download. Check any official Honda service website for more information about what patches may need reinstalling.

Why are some features different or missing compared to my previous Honda vehicle?

Hardware and software continually go through updates and improvements. Features may change or disappear overtime based on the navigation system development.