Volume does not change
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Set the fader and balance positions to the center.
- If the volume button does not change volume with the audio remote switch on the steering wheel, go to Audio remote switch does not work properly troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ).
- Turn the ignition switch to ON (II).
- Turn on the audio unit, and check for sound in each mode (AM, FM, XM, and CD).
Is the sound normal?
YES -Go to step 3.
NO -Go to Sound Quality Diagnosis (see SOUND QUALITY DIAGNOSIS ), or no sound is heard from speakers troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) ). ■
- Operate the volume knob to see if the volume changes.
Does the volume change?
YES -Operation is normal. ■
NO -Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ) and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■