Symptom Troubleshooting Index
WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
TROUBLESHOOTING TABLE
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Poor AM or FM radio reception or interference | Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE ) |
|
| Audio unit power switch will not turn on (No information display and no sound) | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ) | - |
| Audio unit power switch will not turn off | Symptom Troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN OFF ) | |
| No sound is heard from speaker(s) from all inputs (display is normal) (with rear entertainment system and/or navigation) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) FROM ALL INPUTS (DISPLAY IS NORMAL) (WITH REAR ENTERTAINMENT SYSTEM AND/OR NAVIGATION) ) | - |
| No sound is heard from speaker(s) from all inputs (display is normal) (without navigation and rear entertainment system) | Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) FROM ALL INPUTS (DISPLAY IS NORMAL) (WITHOUT NAVIGATION AND REAR ENTERTAINMENT SYSTEM) ) | - |
| Auxiliary audio input sound is low or cannot be heard | Symptom Troubleshooting (see AUXILIARY AUDIO INPUT SOUND IS LOW OR CANNOT BE HEARD ) | - |
| Audio system sound is weak or distorted (display is normal) | Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL) ) | - |
| Volume does not change | Symptom Troubleshooting (see VOLUME DOES NOT CHANGE ) | - |
| Volume does not increase with speed | Symptom Troubleshooting (see VOLUME DOES NOT INCREASE WITH SPEED ) | - |
| Volume is too high or too low when driving at freeway speeds but is normal when the vehicle is stopped | Symptom Troubleshooting (see VOLUME IS TOO HIGH OR TOO LOW WHEN DRIVING AT FREEWAY SPEEDS BUT IS NORMAL WHEN THE VEHICLE IS STOPPED ) | - |
| Audio system information does not display on the audio-HVAC display unit (without navigation) | Symptom Troubleshooting (see AUDIO SYSTEM INFORMATION DOES NOT DISPLAY ON THE AUDIO-HVAC DISPLAY UNIT (WITHOUT NAVIGATION) ) | - |
| Audio unit button illumination does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK (1 CD TYPE) ) | - |
| Audio disc does not load | Symptom Troubleshooting (see AUDIO DISC DOES NOT LOAD ) | Disc labels peeling off disc |
| Audio disc does not eject | Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT ) | Disc labels peeling off disc |
| Audio disc changer does not load all six discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS ) |
|
| Audio disc changer does not move between discs | Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS ) | Disc labels peeling off disc |
| Audio disc does not play | Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY ) |
|
| Audio disc skips | Symptom Troubleshooting (see AUDIO DISC SKIPS ) |
|
| Audio remote switch does not work properly | Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY ) | - |
| Audio unit button does not work | Symptom Troubleshooting (see AUDIO UNIT BUTTON DOES NOT WORK ) | - |
| Audio unit disc indicator does not work | Symptom Troubleshooting (see AUDIO UNIT DISC INDICATOR DOES NOT WORK ) | - |
| Security indicator does not work properly | Symptom Troubleshooting (see SECURITY INDICATOR DOES NOT WORK PROPERLY ) | - |
| USB input sound is low or cannot be heard | Symptom Troubleshooting (see USB INPUT SOUND IS LOW OR CANNOT BE HEARD (WITH NAVIGATION) ) | Requirement of the USB devices (see Owner's manual) |
| USB audio device does not work | Symptom Troubleshooting (see USB AUDIO DEVICE DOES NOT WORK (WITH NAVIGATION) ) | Requirement of the USB devices (see Owner's manual) |
| Booming sound while driving with audio unit on or off (with rear entertainment system and/or navigation) | Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF (PART 1) (WITH REAR ENTERTAINMENT SYSTEM AND/OR NAVIGATION) ) | Aftermarket speakers or amplifier |
| Booming sound while driving with audio unit on or off (without navigation and rear entertainment system) | Symptom Troubleshooting (see BOOMING SOUND WHILE DRIVING WITH AUDIO UNIT ON OR OFF (WITHOUT NAVIGATION AND REAR ENTERTAINMENT SYSTEM) ) | Aftermarket speakers or amplifier |
| Error code: XM NO SIGNAL or XM ANTENNA is displayed | Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ) | - |
| XM radio display is blank and no station information is displayed | Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED ) | - |
| XM radio preset memory is lost | Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST ) | - |
| Poor or no sound with XM radio (Audio unit does display XM channels) | Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS) ) | - |