Audio disc skips
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Over inflated tires can cause excessive vibration.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
- Confirm the vehicles tires are properly inflated.
- Check the customer's disc for scratches, fingerprints, and marks.NOTE: The following test should be done with the audio unit bass and treble set to the customer's listening settings. When comparing to known-good vehicles, do the comparison on the same model and trim level.
- Test drive the vehicle to identify when the customer's CD skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if the customer's CD is not available; use tracks 10-12.
Does the disc skip?
YES -Go to step 4.
NO -Operation is normal. ■
- Compare the customer's CD that skips in a known-good vehicle under the same conditions.
Does the CD skip in the known-good vehicle under the same conditions?
YES -The disc player operation is normal, the problem is with the customer's disc. ■
NO -Go to step 5.
NOTE: Do the following test with vehicle parked and engine running. - Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA300). Play tracks 2-11, and note which track number(s) the disc starts skipping. Do the same test on a known-good vehicle.
Does the disk skip on same track numbers as known-good vehicle?
YES -Operation is normal. ■
NO -Go to step 6.
- Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA200). Play tracks 7-11 and tracks 13-15, and note which track number(s) the disc starts skipping. Do the same test on a known-good vehicle.
Does the disk skip on same track number(s) as the known-good vehicle?
YES -Operation is normal. ■
NO -
- With navigation: Substitute a known-good audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ) and recheck. If the symptom/indication goes away, replace the audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ).
- Without navigation: Substitute a known-good audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
Special Tools Required
- Diagnostic CD 07AAZ-SDBA100