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Home >> Honda >> 2014 >> Pilot EX, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 78 (Rear Entertainment System) >> Symptom Troubleshooting >> Wireless Remote Control Does Not Work (All Buttons)

Wireless Remote Control Does Not Work (All Buttons)

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the wireless remote control battery condition first.
  • Make sure that the rear power and rear control are on (refer to the Owner's Manual for more information).
  • If the navigation system, or XM radio do not function properly, troubleshoot and resolve those problems first.
  1. Check the wireless remote control operation.

    Does the wireless remote control operate normally? 

    YES  - Operation is normal at this time. Low batteries can cause intermittent problems with the wireless remote. ■

    NO  - Go to step  2.

  2. Substitute a known-good wireless remote control and recheck.

    Does the wireless remote control operate normally? 

    YES  - Replace the batteries (see WIRELESS REMOTE CONTROL BATTERY REPLACEMENT  ) and retest. If the symptom/indication does not go away, replace the original wireless remote control. ■

    NO  - Go to step  3.

  3. Check the audio unit operation.

    Does the audio unit operate normally? 

    YES  - Go to step  4.

    NO  - Go to the audio unit power switch will not turn on (No information display and no sound) troubleshooting (see AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) ). ■

  4. Check the rear controller display.

    Does the display operate normally? 

    YES  - Replace the rear controller and screen (see REAR CONTROLLER AND SCREEN REMOVAL/INSTALLATION  ). ■

    NO  - Go to the No display appears on the rear indicator troubleshooting (see NO DISPLAY APPEARS ON THE REAR CONTROLLER INDICATOR  ). ■