RES Disc Does Not Load

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first.
Check any official Honda service website for more service information about the RES.
Before troubleshooting, make sure you have the anti-theft codes for the audio and the navigation system (if equipped).
After troubleshooting, enter the anti-theft codes for the audio system and the navigation system (if equipped).
Discs with labels should not be used in the DVD player unit (built into the audio unit). They may damage the player mechanism.
Make sure the CD or DVD is compatible with the system (refer to the Owner's Manual for more information).

Turn the ignition switch to ON (II).
Try loading a disc.
Does the disc load?

YES - Intermittent failure, the DVD player unit (built into the audio unit) is OK at this time. ■

NO - Go to step 3.
Insert a known-good disc.
Does the disc load?

YES - The original disc is faulty. ■

NO - Go to step 4.
Turn the ignition switch to LOCK (0).
Remove the No. 17 (20A) fuse from the under-hood fuse relay box for 2 minutes.
Reinstall the fuse.
Turn the ignition switch to ON (II).
Enter the audio unit security code.
Insert a known-good disc.
Does the disc load?

YES - Intermittent problem. If the problem reoccurs, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■

NO - Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■