DTC 1402: Audio Error 2

NOTE: 

• First, check the Vehicle 12 volt battery condition .
• This navigation DTC sets when there is a problem with the built-in CD/DVD player, or an unplayable disc is inserted.
• If the audio-navigation unit displays an error message when you turn on the navigation system, follow the instructions - Refer to: Navigation System Error Messages (2014-15) or Navigation System Error Messages (With Display Audio) (2017) .
• Check that the fan screen on the back to the audio-navigation unit is not blocked. Clean it if necessary.
• Before you troubleshoot, make sure to follow the General Troubleshooting Information - Refer to: How to Troubleshoot the Navigation System (2014-15) or How to Troubleshoot the Navigation System (With Display Audio) (2017) .
• Check any official Honda service website for more service information about the navigation system.

1. Problem verification

   -1. Check that the temperature is below 158 F (70 C) in the dash.

   - 2. Clear the hard error codes.

   - 3. Turn the vehicle to the OFF (LOCK) mode, and then back to ON mode.

   - 4. Insert a disc into the audio-navigation unit, and play the disc, then eject the disc.

   - 5. Check for hard error codes.

   Is DTC 1402 indicated?

   YES 

   The failure is duplicated, go to step 2.

   NO 

   Intermittent failure, the system is OK at this time.

2. Audio-navigation unit check (substitution)

   -1. Clear the hard error codes.

   - 2. Turn the vehicle to the OFF (LOCK) mode, and then back to ON mode.

   - 3. Insert a known-good disc into the audio-navigation unit, and play the disc, then eject the disc.

   - 4. Check for hard error codes.

   Is DTC 1402 indicated?

   YES 

   Replace the audio-navigation unit - Refer to: Audio-Navigation Unit Removal and Installation (2014-15) or Audio-Navigation Unit Removal and Installation (With Display Audio) (2017) .

   NO 

   Original disc is faulty.