XM Error Codes
XM ERROR CODES REFERENCE CHART
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| LOADING | XM radio is acquiring audio or program information. | Wait until the radio receives the information. |
| CH OFF AIR | XM channel is not broadcasting | Try another XM channel. |
| NO SIGNAL | Loss of signal. | Both terrestrial and satellite antennas have lost signal. Park the vehicle outside with a clear view of the southern horizon. |
| CH UNAUTHORIZED | Customer tunes to unsubscribed channel | Try another XM channel. |
| CHECK ANTENNA | XM antenna error. | Repair an open or a short in the satellite antenna. Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ), and recheck. If the error is gone, replace the original XM antenna. If the error is still present, replace the antenna lead. |
| ANTENNA ERROR | ||
| CH UNAVAILABLE | This channel does not exist. | Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM Radio at 800-852-9696. |
NOTE:
Do these checks with the vehicle parked outside with a clear view of the southern horizon.