Audio Disc Skips
- Confirm the vehicles tires are properly inflated.
- Check the customers CD for scratches, fingerprints, and marks.NOTE: The following test should be performed with audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, comparison should be performed on same model and trim level.
- Test drive to identify when customers CD skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customers CD is not available. Use tracks 10-12.
Does the CD skip?
YES - Go to step 4.
NO - Operation is normal.
- Compare the customers CD that is skipping in a known-good vehicle under the same conditions.
Does the CD skip in the known-good vehicle under the same conditions?
YES - Operation is normal.
NO - Go to step 5.
NOTE: The following test should be performed with vehicle parked and engine running. - Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA300) (ABEXTCD721). Play tracks 2-11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.
Does the CD skip on same track number(s) as known-good vehicle?
YES - Operation is normal.
NO - Go to step 6.
- Insert the diagnostic skip test CD (T/N: 07AAZ-SDBA200) (ABEX TCD 725B) play tracks 7-11 and tracks 13-15 and note the track number(s) where the CD starts skipping. Perform the same test on a known-good vehicle.
Does the CD skip on same track number(s) as known-good vehicle?
YES - Operation is normal.
NO -
- With navigation: Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).
- Without navigation: Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).